AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

ArcaTech Systems Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2007 2007
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Terminus Legacy Terminus Chat Experiences Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, ArcaTech Systems deployed Terminus Chat Experiences on its corporate website. The deployment positioned Terminus Chat Experiences as ArcaTech Systems' Chatbots and Conversational AI solution to support customer service and online sales touchpoints on the company website. The Terminus Chat Experiences implementation focused on a site-embedded conversational UI widget and configured conversational flows for product inquiry, basic troubleshooting, and lead capture. The configuration included intent-driven message sequences, contextual prompts, and escalation paths for handoff to human agents, reflecting common Chatbots and Conversational AI functional patterns. Technical integration was executed by embedding the chat widget into site templates and instrumenting page-level analytics events to align marketing and support reporting. Governance and operational ownership were established across digital marketing and IT, with a phased rollout across site sections and an iterative content update cadence to maintain conversational accuracy and supportability.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2017 2017
Account Based Marketing CRM 2023 2023
CRM CRM 2015 2015
Customer Experience CRM 2017 2017
Customer Experience, CRM CRM 2016 2016
Customer Support CRM 2023 2023
Marketing Analytics, Lead Generation CRM 2016 2016
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
IT Decision Makers and Key Stakeholders at ArcaTech Systems
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ArcaTech Systems Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ArcaTech Systems Technographics

ArcaTech Systems is a Manufacturing organization based in United States, with around 300 employees and annual revenues of $70.0 million.

ArcaTech Systems operates a diverse technology stack with applications such as Oracle NetSuite ERP, Terminus Chat Experiences and Cisco Webex Meetings, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.

ArcaTech Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Terminus and Cisco Systems.

ArcaTech Systems recently adopted applications including 6sense Account Engagement Platform in 2023, FreshDesk Customer Support in 2023 and Terminus Chat Experiences in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates ArcaTech Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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