Mebane, 27302, NC,
United States
ArcaTech Systems Technographics
ArcaTech Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ArcaTech Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 ArcaTech Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ArcaTech Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2007, Terminus Chat Experiences for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ArcaTech Systems is running and its propensity to invest more and deepen its relationship with Oracle , Terminus , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ArcaTech Systems revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ArcaTech Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ArcaTech Systems Tech Stack and Enterprise Applications
ArcaTech Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, ArcaTech Systems implemented Oracle NetSuite ERP to consolidate core finance and accounting operations for its United States manufacturing business. The deployment addressed ERP Financial requirements for a 300 employee organization with approximately $70 million in revenue, provisioning a vendor hosted cloud instance of the Oracle NetSuite ERP application to centralize transactional finance.
Oracle NetSuite ERP was configured for standard financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, multi-book accounting and period close orchestration, with native financial reporting and dashboarding established for statutory and management reporting. Billing and revenue recognition workflows were implemented to support order-to-cash processes and procure-to-pay sequencing aligned to manufacturing revenue and cost flows.
Operational coverage targeted corporate finance, plant accounting, procurement and commercial finance functions across ArcaTech Systems US operations, using the Oracle NetSuite ERP application as the single source of financial record. The deployment followed a staged rollout to onboard chart of accounts harmonization, intercompany accounting rules and consolidated reporting structures.
Governance was formalized with centralized chart of accounts, role based access controls, workflow approvals for payables and receivables, and audit trail configuration to support control and compliance needs within manufacturing finance. Configuration emphasized standard ERP Financial controls and automated close procedures to reduce manual reconciliation workload and to provide consistent financial data across the organization.
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ArcaTech Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Terminus | Legacy | Terminus Chat Experiences | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ArcaTech Systems deployed Terminus Chat Experiences on its corporate website. The deployment positioned Terminus Chat Experiences as ArcaTech Systems' Chatbots and Conversational AI solution to support customer service and online sales touchpoints on the company website.
The Terminus Chat Experiences implementation focused on a site-embedded conversational UI widget and configured conversational flows for product inquiry, basic troubleshooting, and lead capture. The configuration included intent-driven message sequences, contextual prompts, and escalation paths for handoff to human agents, reflecting common Chatbots and Conversational AI functional patterns.
Technical integration was executed by embedding the chat widget into site templates and instrumenting page-level analytics events to align marketing and support reporting. Governance and operational ownership were established across digital marketing and IT, with a phased rollout across site sections and an iterative content update cadence to maintain conversational accuracy and supportability.
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ArcaTech Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, ArcaTech Systems implemented Cisco Webex Meetings, supplied by Cisco Systems. Cisco Webex Meetings is classified in the Audio Video and Web Conferencing category and is embedded on ArcaTech Systems' corporate website to provide browser-based meeting access for external stakeholders. The deployment aligns with a mid-market manufacturing profile, supporting collaboration needs across the company's 300 employees and external customer engagement.
Functionally, Cisco Webex Meetings is used to surface core audio and video conferencing capabilities such as real-time audio and video, screen sharing, meeting scheduling, browser join, and recorded session capture, consistent with Audio Video and Web Conferencing workflows. The website-facing implementation indicates an integration layer between the corporate web portal and Webex meeting infrastructure to enable meeting creation and join flows directly from the site. Operational coverage centers on customer-facing meetings and remote collaboration across internal teams, with governance and policy configuration responsibilities residing with IT for account provisioning, meeting controls, and access permissions.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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ArcaTech Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience, CRM | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Analytics, Lead Generation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ArcaTech Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ArcaTech Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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| president | CXO | Finance | ||||
| CFO | CXO | Finance | ||||
| Founder & CEO | CXO | Finance |
Apps Being Evaluated by ArcaTech Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||