Mebane, 27302, NC,
United States
ArcaTech Systems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ArcaTech Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 ArcaTech Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ArcaTech Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2007, Terminus Chat Experiences for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ArcaTech Systems is running and its propensity to invest more and deepen its relationship with Oracle , Terminus , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ArcaTech Systems revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ArcaTech Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2007 | 2007 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Terminus | Legacy | Terminus Chat Experiences | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ArcaTech Systems deployed Terminus Chat Experiences on its corporate website. The deployment positioned Terminus Chat Experiences as ArcaTech Systems' Chatbots and Conversational AI solution to support customer service and online sales touchpoints on the company website.
The Terminus Chat Experiences implementation focused on a site-embedded conversational UI widget and configured conversational flows for product inquiry, basic troubleshooting, and lead capture. The configuration included intent-driven message sequences, contextual prompts, and escalation paths for handoff to human agents, reflecting common Chatbots and Conversational AI functional patterns.
Technical integration was executed by embedding the chat widget into site templates and instrumenting page-level analytics events to align marketing and support reporting. Governance and operational ownership were established across digital marketing and IT, with a phased rollout across site sections and an iterative content update cadence to maintain conversational accuracy and supportability.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience, CRM | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Analytics, Lead Generation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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