Jersey City, 7311, NJ,
United States
Arch Insurance Group Technographics
Arch Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arch Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Arch Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arch Insurance Group has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2016, Guidewire ClaimCenter for Insurance Claims Management in 2025, OpenText xPression for Customer Engagement in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arch Insurance Group is running and its propensity to invest more and deepen its relationship with Workday , Insperity , Guidewire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arch Insurance Group revenues, which have grown to $19.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arch Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arch Insurance Group Tech Stack and Enterprise Applications
Arch Insurance Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
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Workforce Analytics | HCM |
|
2014 | 2014 |
|
Arch Insurance Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire ClaimCenter | Insurance Claims Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Arch Insurance Company deployed Guidewire ClaimCenter on Guidewire Cloud Platform as its Insurance Claims Management solution. The announcement described an initial release launched for Arch Insurance North America, with Deloitte Consulting LLP, a Guidewire PartnerConnect Consulting Global Premier member, leading the implementation project.
Implementation focused on configuring core ClaimCenter capabilities, including claims intake, assignment routing, case management, adjudication workflows, and payment orchestration, aligned to standard insurance claims processing patterns. Guidewire ClaimCenter was configured on the cloud platform to provide configurable workflow rules, role-based user interfaces for claims professionals, and a centralized claims data model to support consistent processing.
The deployment was executed as an initial release and leveraged Deloitte’s industry tools, assets, and accelerators during delivery, indicating a professional services led rollout model. Operational coverage centered on Arch Insurance North America claims teams, positioning the application to support claims operations and adjuster workflows across the organization’s North America operations.
Governance emphasized a claims modernization vision, with project leadership from Deloitte and Guidewire professional services establishing the technical foundation and implementation governance. Arch Insurance Company reported a successful implementation and stated that Guidewire ClaimCenter on Guidewire Cloud Platform will further enhance claims professionals’ ability to meet customer needs.
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Arch Insurance Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText xPression | Customer Engagement | CRM | n/a | 2008 | 2008 |
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Arch Insurance Group Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
PEO (Professional Employer Organization) | Professional Services |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Arch Insurance Group
Apps Being Evaluated by Arch Insurance Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||