Archant
Prospect House Rouen Road,
Norwich, NR1 1RE,
United Kingdom
Norwich, NR1 1RE,
United Kingdom
44 16 0377-2334
Professional Services
Archant Technographics
Archant Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Archant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1929 Archant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Archant has purchased the following applications: Soprano Ubisend Chatbot for Chatbots and Conversational AI in 2017, Zoho Mail for Collaboration in 2021, Ecwid for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Archant is running and its propensity to invest more and deepen its relationship with Soprano , Zoho Corp. , BT Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Archant revenues, which have grown to $142.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Archant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Archant Tech Stack and Enterprise Applications
Archant AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Soprano | Legacy | Soprano Ubisend Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2019 |
In 2017 Archant implemented Soprano Ubisend Chatbot. The Soprano Ubisend Chatbot, classified under Chatbots and Conversational AI, provided a voice and text enabled conversational layer to surface 160 years of newspaper archive content for content marketing and digital engagement in the United Kingdom.
The implementation centered on large scale data ingestion and volunteer assisted OCR correction to convert archival scans into searchable, conversational assets, with capabilities focused on conversational search, voice responses, and text chat interaction. Archant worked with ubisend with Google funding via the DNI programme and the solution evolved to support Google Assistant by 2019, showing explicit integration with voice assistant platforms. Operational scope targeted Archant content and marketing teams and public engagement audiences in the UK, and governance included structured volunteer workflows for OCR correction and archival metadata preparation to enable natural language querying of the archive.
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Archant Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Archant implemented Zoho Mail as its primary email platform. Zoho Mail is classified in the Collaboration category and is referenced on Archant's public website as the service handling corporate email addresses and inbound website inquiries. The deployment centers on hosted mailboxes and the vendor webmail interface, providing standard email routing and web-accessible mail features.
Configuration and operational controls include central administration for mailbox provisioning, domain-based routing with DNS MX configuration to receive corporate email, and Collaboration capabilities such as webmail access, IMAP and SMTP connectivity, user directory management and spam filtering. Governance is executed through the Zoho Mail administrative console for account lifecycle, group mailbox configuration and access controls, supporting Archant's corporate communications and external correspondence.
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PBX, VoiP and Phone Systems | Collaboration |
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2021 | 2021 |
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Archant eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ecwid | Legacy | Ecwid | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Archant implemented Ecwid on their corporate website to provision customer-facing online sales capability, using Ecwid as the core eCommerce storefront. The deployment places Ecwid directly on the public site to surface product listings and handle customer checkout flows within the existing web experience.
The implementation centers on product catalog management, shopping cart and checkout configuration, order capture and payment processing capabilities consistent with an Ecwid eCommerce deployment. Operational ownership is aligned to digital commerce, marketing and customer service functions, with centralized product and pricing configuration and web publishing workflows used to govern catalog and merchandising updates, and the platform interfaces with the public website to route orders into Archant operational order handling and customer communication processes.
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Archant CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Archant ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Archant TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Archant PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Archant IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Archant CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Archant
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Archant Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Archant IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Archant digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Archant Technographics
Archant is a Professional Services organization based in United Kingdom,
with around 1929 employees and annual revenues of $142.6 million.
Archant operates a diverse technology stack with applications such as
Soprano Ubisend Chatbot, Zoho Mail and Ecwid,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Archant has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Soprano, Zoho Corp. and Ecwid.
Archant recently adopted applications including
Freshservice in 2022, Amazon EC2 in 2022 and Zoho Mail in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Archant’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Archant’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Archant technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.