Pagosa Springs, 81147, CO,
United States
Archuleta County Combined Dispatch Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Archuleta County Combined Dispatch Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 Archuleta County Combined Dispatch Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Archuleta County Combined Dispatch Center has purchased the following applications: JobMatch ApplicantPro for Applicant Tracking System in 2022, Oracle Public Safety Suite for Computer Aided Dispatch in 2025, Hubspot Live Chat for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Archuleta County Combined Dispatch Center is running and its propensity to invest more and deepen its relationship with JobMatch , Oracle , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Archuleta County Combined Dispatch Center revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Archuleta County Combined Dispatch Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobMatch | Legacy | JobMatch ApplicantPro | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Public Safety Suite | Computer Aided Dispatch | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Archuleta County Combined Dispatch Center is operating Oracle Public Safety Suite as its Computer Aided Dispatch application, following a March 2024 go-live that unified public safety communications across county agencies. The deployment centers on Oracle Public Safety Suite as a cloud native command and records platform built on Oracle Cloud Infrastructure, delivering a consolidated software and hardware approach to field communications and dispatch operations.
The implementation configured core modules of Oracle Public Safety Suite including a cloud-based dispatch command center, interactive CAD mapping, records and jail management, mobile data terminal support, and a Core Index person search tool. The environment includes tablet-enabled field reporting and vehicle communications to enable incident updates from the field, and the suite is maintained with regular updates and feature innovations from the vendor.
Operational coverage spans Archuleta County first responder organizations, specifically Pagosa Springs Police Department, Pagosa Fire Protection District, Pagosa Springs Medical Center EMS, Archuleta County Combined Dispatch Center, and the Archuleta County Sheriff’s Office, supporting operations across roughly 2,000 square miles with seasonal tourist population variance. The deployment delivers real-time situational awareness and cross-agency information sharing, enabling dispatchers and responders to view unit locations, add incident information as it arrives, and complete field reports on tablets rather than during station downtime.
Governance and workflow changes include centralized mobile communications for incident coordination, adoption of interactive GIS mapping for critical coordination, and on-platform reporting capabilities to produce customized reports without heavy dispatcher involvement. The system is implemented with CJIS Security Policy considerations for cloud operation and includes process changes such as streamlined booking workflows and the ability to create and reopen incident case numbers within the CAD environment, supporting more efficient day to day public safety operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Citizen Engagement | CRM |
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2012 | 2012 |
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Citizen Engagement | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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