Buenos Aires, B1636FFB,
Argentina
Arcos Dorados Argentina Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arcos Dorados Argentina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 Arcos Dorados Argentina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arcos Dorados Argentina has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2014, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arcos Dorados Argentina is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arcos Dorados Argentina revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arcos Dorados Argentina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014, Arcos Dorados Argentina implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The deployment targeted store-level workforce operations across Argentina and scaled to support approximately 17,000 employees in retail restaurant operations. The project focused on centralizing time and attendance data to standardize hourly workforce records across corporate and franchise locations.
The implementation concentrated on configuring Kronos Workforce Timekeeper as the core time capture and rules engine. Configuration work included punch capture, schedule enforcement, pay rule implementation, exception processing, timecard consolidation, and audit controls consistent with Workforce Management functional practices. UKG Workforce Central was instrumented to provide role-based access for store managers, payroll specialists and HR operators.
Operational governance emphasized formal timekeeping policies, approval workflows and operational procedures to align store-level processes with corporate payroll cycles. System configuration and operational readiness activities were scoped to support store operations and payroll processing in Argentina, with targeted training for managers and payroll staff to operationalize timekeeping, exception resolution and compliance workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Arcos Dorados Argentina implemented Microsoft 365 as its primary Collaboration platform. The deployment emphasized cloud-hosted messaging and productivity services, with Office 365 Mail surfaced on the corporate website to handle customer-facing contact and inbound message routing. The Microsoft 365 rollout encompassed core collaboration capabilities including enterprise email and calendaring, cloud document storage and sharing, and team collaboration constructs aligned to the Collaboration category. This profile addresses internal communications and document collaboration across Arcos Dorados Argentina operations.
Architecturally, Microsoft 365 was provisioned as a cloud-first tenancy using Microsoft-managed Exchange Online for mail delivery, with Office 365 Mail integrated into web contact flows on the public site and SharePoint Online and OneDrive providing document synchronization and intranet content distribution. Configuration work focused on mailbox provisioning, mail flow policies for external-facing contact points, and role-based access controls to govern shared document libraries and team collaboration spaces. Operational governance emphasized centralized administration of email routing and mailbox policies, and modular configuration to support site-level contact forms and inbound message handling. Microsoft 365 serves as the Collaboration backbone for email, calendaring, and document collaboration across the Argentina business unit.
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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