Montevideo, 11300,
Uruguay
Arcos Dorados Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arcos Dorados and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82000 Arcos Dorados employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arcos Dorados has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2011, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2014, Oracle Discoverer for Analytics and BI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arcos Dorados is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arcos Dorados revenues, which have grown to $3.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arcos Dorados intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2014 | 2014 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Discoverer | Analytics and BI | Analytics and BI | n/a | 2011 | 2011 |
In 2011, Arcos Dorados implemented Oracle Discoverer as a core reporting tool. The Oracle Discoverer deployment was positioned within the companys Analytics and BI estate to support operational reporting and ad hoc analysis needs across commercial and operational teams.
The implementation emphasized standard Analytics and BI capabilities, including interactive ad hoc querying, workbook and report creation, scheduled report distribution, and centralized metadata for consistent metrics. Oracle Discoverer was configured to serve as the authoritative reporting layer for recurring financial and operational report packs, with administration and workbook design used to enforce consistent calculations and filters.
Operationally, Oracle Discoverer was run alongside Arcos Dorados Warehouse applications, the Franchise Portal, and Pnl WEB, with the same application operations team responsible for day to day execution. The shared operational scope linked analytics consumption to warehouse operations, franchise management, and profit and loss reporting workflows, aligning report ownership with those business functions.
Governance focused on application maintenance and iterative improvements, the team was responsible for development of improvements and corrections to Oracle Discoverer and the surrounding reporting estate. Release and change activities were managed as part of the ongoing application operations model, ensuring report continuity and controlled updates to workbooks and scheduled outputs.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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eCommerce | eCommerce |
|
2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
|
2009 | 2010 |
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Marketing Automation | CRM |
|
2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
|
2016 | 2016 |
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Financial Consolidation and Close | EPM |
|
2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
|
2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
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