Philadelphia, 19130, PA,
United States
Ardent Federal Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ardent Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 117 Ardent Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ardent Federal Credit Union has purchased the following applications: Fiserv XP2 for Credit Union Management in 2020, LogMeIn BoldChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ardent Federal Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Q2 Software , MeridianLink or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ardent Federal Credit Union revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ardent Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv XP2 | Credit Union Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Ardent Federal Credit Union implemented Fiserv XP2 as its Credit Union Management platform. This deployment was aligned with an earlier 2016 initiative in which the credit union implemented Prologue Financials from Fiserv under controller Ray Colavita to automate accounting and accelerate month-end close.
Prologue Financials was configured to provide automated accounting workflows, enhanced controls, record-level document storage, and institution-specific reporting capabilities, addressing prior spreadsheet-driven processes. The implementation focused on restructuring the chart of accounts and incorporating categorical mappings to enable consistent financial reporting and automated month-end procedures.
Architecturally Fiserv XP2 functions as the account processing platform integrated with Prologue Financials, enabling automated workflow orchestration between core account processing and the financial accounting layer. The Prologue Financials implementation was completed in three months with hands-on assistance from a Fiserv implementation team, and the integration between XP2 and Prologue was used to streamline transactional handoffs and reconciliation workflows within the accounting function.
Governance and process changes included revising accounting structures, establishing automated workflow controls between the core and accounting systems, and conducting implementation training with Fiserv support. Reported outcomes from the Prologue Financials rollout included a faster month-end close, increased productivity for the accounting team, and improved financial reporting, while the main implementation challenge centered on cleansing and restructuring historical data and the chart of accounts.
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Digital Banking | ERP Services and Operations |
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2016 | 2016 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Student Information | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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