Arena Solutions
989 E. Hillsdale Blvd, Suite 250,
Foster City, 94404, CA,
United States
Foster City, 94404, CA,
United States
1 650-513-3558
Professional services
Arena Solutions Technographics
Arena Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arena Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Arena Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arena Solutions has purchased the following applications: Sage Intacct for ERP Financial in 2014, ADP Payroll for Payroll in 2013, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arena Solutions is running and its propensity to invest more and deepen its relationship with Sage , Avalara , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arena Solutions revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arena Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arena Solutions Tech Stack and Enterprise Applications
Arena Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Oracle Netsuite OpenAir | Sage Intacct | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Arena Solutions implemented Sage Intacct as its core accounting application. The professional services firm migrated from Oracle Netsuite OpenAir to Sage Intacct, adopting the Sage Intacct Accounting System to consolidate finance operations under an ERP Financial platform.
The deployment focused on standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, multi-entity accounting and financial reporting. Configuration work emphasized chart of accounts rationalization, automated journal workflows and role based security to align accounting processes with the company structure.
Sage Intacct was integrated with Avalara Tax System for transaction tax determination, with ADP Payroll System for payroll posting to the general ledger and with Salesforce.com to synchronize revenue and customer master data. Integrations used API based connectors and accounting interfaces to keep transactional and master records consistent across systems.
Operational scope covered the central finance and accounting functions at Arena Solutions, with formalized month end close procedures, approval workflows and documentation to support ongoing operations. Governance placed responsibility for chart of accounts, period close and access controls with finance leadership to maintain control after the migration.
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Tax Management | ERP |
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2013 | 2013 |
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Arena Solutions HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Payroll | Payroll | HCM | n/a | 2013 | 2013 |
In 2013, Arena Solutions implemented ADP Payroll to manage employee payroll for its 200-person professional services organization, aligning payroll processing with the company finance and HR functions. The ADP Payroll deployment served the Finance and HR teams based in Foster City, CA, and was positioned as the primary Payroll system for recurring pay runs, tax withholding and filing workflows, and payroll journal preparation for accounting close activity.
ADP Payroll was configured to support standard Payroll capabilities, including payroll calculation, direct deposit setup, tax withholding management, payroll reporting, and payroll journal export for month end close. Configuration work was aligned with the company month end close cadence, quarterly reviews, and annual audit processes, reflecting the Senior Finance Manager responsibility for month end close and audit coordination.
The ADP Payroll implementation operated alongside Sage Intacct and Avalara, systems identified in Finance staff experience, with payroll journal data flowing to Sage Intacct for accounting entries and tax-related payroll data coordinated with Avalara for tax compliance workflows. Salesforce.com was also in scope of the broader back-office stack used by HR and finance, with user roles spanning payroll administrators in Finance and HR staff who covered interim HR management during 2017.
Governance for ADP Payroll was embedded in existing Finance processes, with the Finance Manager acting as the primary accounting owner for payroll-related month end tasks and audit support, and HR providing operational payroll inputs and employee data stewardship. The deployment emphasized alignment of payroll journalization, tax reporting handoffs, and role-based administration across Finance and HR rather than changes to external implementation partners.
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Arena Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Arena Solutions deployed Drift AI Chatbot on its public website. The deployment uses Drift AI Chatbot as a Chatbots and Conversational AI solution to provide real-time visitor engagement, conversational lead capture, qualification workflows, and targeted messaging consistent with enterprise conversational AI implementations.
Configuration and operational ownership sits with marketing and inside sales, who manage conversational playbooks, scripted intents, routing rules, and qualification criteria to align chat interactions with campaign and demand generation objectives. The implementation is delivered via client-side embedding of Drift components on the site, supporting session-based conversational flows and automated handoffs to human agents where escalation is required, with governance focused on playbook versioning and iterative intent tuning across product and campaign landing pages.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Arena Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Arena Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Arena Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Arena Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Arena Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Arena Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Arena Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arena Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arena Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Arena Solutions Technographics
Arena Solutions is a Professional services organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
Arena Solutions operates a diverse technology stack with applications such as
Sage Intacct, ADP Payroll and Drift AI Chatbot,
covering areas like ERP Financial, Payroll and Chatbots and Conversational AI.
Arena Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, ADP and Drift.
Arena Solutions recently adopted applications including
Ruby Live Chat in 2021, Zoominfo Platform in 2021 and ZoomInfo Chorus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arena Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arena Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arena Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.