Argento Technographics
Argento Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Argento and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 245 Argento employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Argento has purchased the following applications: Sage 200 for ERP Financial in 2018, IRP Commerce Cloud for eCommerce in 2018, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Argento is running and its propensity to invest more and deepen its relationship with Sage , Klarna , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Argento revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Argento intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Argento Tech Stack and Enterprise Applications
Argento ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 200 | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Argento implemented Sage 200 as its ERP Financial application. Sage 200 was used daily by production administration staff at EDM and by reception personnel for transactional record keeping, supporting retail back office workflows related to goods received and despatched.
Configuration emphasized core financial modules including general ledger, accounts payable, and accounts receivable, with inventory and stock control features applied to support store replenishment, deliveries, and merchandising paperwork. The implementation aligned nominal ledger structures and transactional posting rules with retail revenue and procurement processes to centralize bookkeeping tasks in the ERP Financial system.
Operational coverage spanned production administration, reception, and retail store administrative functions for the UK retailer, reflecting a back office focused deployment for a 245 person company. Day to day use by administrators and temporary staff indicates a focus on user level training and procedure based governance for document handling and stock movement entries. Sage 200 operated alongside Microsoft Office tools such as Word and Excel for reporting and paperwork management, consolidating financial recordkeeping and inventory related administrative workflows.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Argento eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRP Commerce | Legacy | IRP Commerce Cloud | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018 Argento deployed IRP Commerce Cloud to power its eCommerce storefront, using IRP Commerce Cloud on its public website for product presentation and customer transactions. The implementation positions the IRP Commerce Cloud application as the primary eCommerce platform for Argento, supporting the retailer's online merchandising and customer account workflows.
The deployment reflects a cloud-hosted commerce architecture that consolidates storefront content management, product catalog and merchandising controls, checkout and order management, and customer account self-service into a single platform. Operational ownership is aligned with ecommerce, merchandising, operations and customer service teams, with configuration focused on catalog management, promotion engines, order processing and site content authoring. Governance and operational processes emphasize centralized storefront configuration and ongoing catalog and promotion updates through the IRP Commerce Cloud administration interfaces.
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Argento CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Argento implemented Hotjar on its public website to support Customer Experience and qualitative website analytics. Argento deployed Hotjar as the primary on-site behavioral intelligence tool for its UK retail e-commerce presence, aligning the application with web-based UX and conversion analysis efforts.
The Hotjar deployment focused on standard capability sets including heatmaps, session recordings, on-site surveys, feedback widgets, funnel and form analysis, and targeted feedback collection. Configuration work concentrated on page-level instrumentation and event capture across commercial page templates and conversion flows, with Hotjar scripts embedded in the site header and sampling configured to balance coverage and page performance.
Operational ownership for Hotjar data and workflows sat with digital commerce, UX, and marketing teams, using Hotjar outputs to inform content, layout and checkout refinement. Argento used Hotjar as a Customer Experience tool to surface qualitative insights and to prioritize experience changes, linking session evidence to user research and CRO workstreams.
Governance for the Hotjar implementation included cookie consent alignment and exclusion of sensitive input fields to comply with privacy requirements in the United Kingdom, and a phased rollout approach to validate instrumentation across site areas. Hotjar was restated as the application of record for on-site behavioral insights, forming a direct relationship between Argento, Hotjar, Customer Experience and website analytics functions.
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Argento ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Argento TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Argento IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Argento CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Argento
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Argento Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Argento IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Argento digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Argento Technographics
Argento is a Retail organization based in United Kingdom,
with around 245 employees and annual revenues of $20.0 million.
Argento operates a diverse technology stack with applications such as
Sage 200, IRP Commerce Cloud and Hotjar,
covering areas like ERP Financial, eCommerce and Customer Experience.
Argento has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, IRP Commerce and Contentsquare.
Argento recently adopted applications including
Amazon Pay in 2022, Apple Pay in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Argento’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Argento’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Argento technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.