New York, 10018, NY,
United States
Argo Group USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Argo Group USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Argo Group USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Argo Group USA has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Duck Creek Claims for Insurance Claims Management in 2018, Snowflake Data Warehouse for Data Warehouse in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Argo Group USA is running and its propensity to invest more and deepen its relationship with Oracle , Duck Creek Technologies , Wolters Kluwer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Argo Group USA revenues, which have grown to $296.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Argo Group USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Argo Group USA implemented Duck Creek Claims as part of a broader adoption of Duck Creek OnDemand, aligning claims processing with the Insurance Claims Management category. This implementation was executed within a multiyear program to integrate and simplify the technologies and applications that support Argo’s property and casualty underwriting and claims operations.
The deployment of Duck Creek Claims was delivered alongside Duck Creek Policy, Billing, Industry Content, and Insights modules via the Duck Creek OnDemand SaaS platform. Functional capabilities implemented include claims intake and triage, automated workflow orchestration for adjudication and reserving, claims payment lifecycle support, and embedded reporting and analytics through the Insights module, consistent with standard Insurance Claims Management workflows.
Architecturally the solution is provisioned on Duck Creek OnDemand, with the vendor providing SaaS hosting, day to day IT operations, and a continuous upgrade cadence. Operational coverage focused on core claims handling for Argo’s P&C business, impacting claims operations, customer service, and finance teams that support claims settlements and reporting.
Governance and rollout were positioned as part of Argo’s consolidation and modernization effort, centralizing core systems onto a single SaaS platform to simplify application management and business processes. Argo stated goals for the initiative include increasing productivity and reducing expense, while relying on Duck Creek OnDemand to manage operational overhead and deliver ongoing functional updates.
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2022 | 2022 |
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Legal Time and Billing | ERP Services and Operations |
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2019 | 2019 |
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Time Tracking and Billing | ERP Services and Operations |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snowflake | Legacy | Snowflake Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2017 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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