Minneapolis, 55439, MN,
United States
ARKRAY USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ARKRAY USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 ARKRAY USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ARKRAY USA has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, JobMatch ApplicantPro for Applicant Tracking System in 2015, SAP Field Service Management for Field Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ARKRAY USA is running and its propensity to invest more and deepen its relationship with SAP , Avalara , JobMatch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ARKRAY USA revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ARKRAY USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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Tax Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobMatch | Legacy | JobMatch ApplicantPro | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, ARKRAY USA implemented SAP Field Service Management to centralize field service operations under a Field Service Management platform. The implementation targeted the company’s service logistics and field technician workflows, with a senior Program and Project Manager accountable for business process design, support model definition, data management and technology configuration.
Configuration work focused on core Field Service Management capabilities including work order lifecycle management, scheduling and dispatch, mobile technician enablement and service reporting. SAP Field Service Management was configured to enforce service workflows, capture on-site transaction data and manage parts consumption tied to service orders.
The deployment included explicit integrations with SAP B1 for ERP master and transaction data, Highjump Edge WMS for parts and inventory flow, EDI channels for supply chain document exchange, Avalar Tax for tax calculations, and Sales Force CRM and Pardot for sales and service lead coordination. These integrations linked service planning, inventory availability, customer records and finance touchpoints, affecting service, sales, logistics and finance functions.
Program governance used integrated project plans and active management of implementation partner relationships from June 2018 through August 2019, with phased configuration, integration testing and support model definition. Operational rollout emphasized aligning support teams and field technicians to new workflows and establishing data management controls while project leadership retained responsibility for process implementation and technology acceptance.
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Manufacturing ERP | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Warehouse Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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