Arriva TrainCare
2 Cranham Court Arden Square,
Crewe, CW1 6HA,
United Kingdom
Crewe, CW1 6HA,
United Kingdom
44 12 7050-8000
Transportation
Arriva TrainCare Technographics
Arriva TrainCare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arriva TrainCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Arriva TrainCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arriva TrainCare has purchased the following applications: SAP Business One for ERP Financial in 2018, SAP Crystal Reports for Analytics and BI in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arriva TrainCare is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Herbert-ABS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arriva TrainCare revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arriva TrainCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arriva TrainCare Tech Stack and Enterprise Applications
Arriva TrainCare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018 Arriva TrainCare implemented SAP Business One as its ERP Financial solution. The deployment used SAP Business One with a Microsoft SQL Server database and integrated reporting and data capture tools to support core finance functions.
The implementation included SAP Business One ERP with Crystal Reports for formatted operational reports, Power BI for dashboarding and analytics, and iDocuments OCR for automated invoice capture and document processing. Project Management and Business Analysis activities were documented through a Terms of Reference driven rollout, reflecting structured configuration and testing cycles.
Operational scope covered finance, accounting, procurement and project management workflows that support maintenance and operations teams within Arriva TrainCare. System configuration emphasized financial accounting, accounts payable and receivable flows, procurement requisitioning and project cost tracking consistent with ERP Financial capabilities.
Governance was centered on a Business Systems Co-ordinator role that combined SAP Business One administration, project management and business analysis functions. A contract engagement from October 2019 to April 2020 provided focused resource allocation for configuration, reporting integration and OCR onboarding, aligning system ownership with business process change.
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Arriva TrainCare Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Crystal Reports | Analytics and BI | Analytics and BI | n/a | 2018 | 2019 |
In 2018, Arriva TrainCare implemented SAP Crystal Reports to standardize reporting across the business. SAP Crystal Reports was deployed as a core component of the company’s Analytics and BI stack and was managed under the remit of the Business Systems Co-ordinator role.
The implementation emphasized developer-authored report templates, parameterized operational and financial reports, scheduled distribution, and data model mapping for repeatable report logic. Crystal Reports was configured to consume transactional and master data exposed on SQL Server that serves as the reporting store for SAP Business One ERP, enabling canonical reporting views and stored procedures to underpin report definitions.
Integrations recorded in the project scope included SAP Business One ERP, SQL Server, Power BI for downstream visualization and data blending, and iDocuments OCR for document capture workflows. Operational coverage focused on business systems and finance functions, with project management and business analysis resources engaged to capture requirements and validate report outputs.
Governance and rollout relied on formal project management and business analysis artifacts, including Terms of Reference, and a contract Business Systems Co-ordinator engagement from Oct 2019 to Apr 2020 that supported SAP Business One ERP, Crystal Reports, SQL Server, Power BI, and iDocuments OCR. The deployment established a centralized report catalog and a developer workflow for ongoing configuration and maintenance of SAP Crystal Reports within Arriva TrainCare’s Analytics and BI environment.
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Arriva TrainCare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Arriva TrainCare implemented Microsoft 365 to establish a cloud-hosted Collaboration platform for the 250-employee UK transportation maintenance business. The deployment configured a single Microsoft 365 tenant surfaced on the corporate website, standardizing collaborative workflows and serving as the primary channel for corporate email, document collaboration, and web-facing content artifacts. Microsoft 365 is referenced on the company website as the underpinning collaboration layer for internal and external information sharing.
Configuration centered on Collaboration capabilities typical of Microsoft 365, including cloud email, shared document libraries, file synchronization, team workspaces, and intranet style content publishing. Administrative governance was consolidated into a central tenant model with role based administrative controls, information governance rules, and centralized user provisioning to align access across maintenance, operations, and central office functions. The implementation emphasized governance for externally exposed content on the website while enabling internal knowledge management and corporate communications through Microsoft 365.
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Arriva TrainCare SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Fleet Management | SCM |
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2018 | 2019 |
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Arriva TrainCare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Arriva TrainCare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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SAP Business One & Systems Accountant | Manager | IT | |
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Financial Controller | Director | Finance | |
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Financial Accountant | Manager | Finance | |
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HR Manager | Manager | HR | |
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Head of Operations | Director | Finance | |
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Managing Director | Director | Finance | |
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Finance & Commercial Director | Director | Finance | |
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Operations Regional Manager | Manager | Finance | |
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HR Officer | Manager | HR | |
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Apps Being Evaluated by Arriva TrainCare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arriva TrainCare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arriva TrainCare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Arriva TrainCare Technographics
Arriva TrainCare is a Transportation organization based in United Kingdom,
with around 250 employees and annual revenues of $70.0 million.
Arriva TrainCare operates a diverse technology stack with applications such as
SAP Business One, SAP Crystal Reports and Microsoft 365,
covering areas like ERP Financial, Analytics and BI and Collaboration.
Arriva TrainCare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Microsoft.
Arriva TrainCare recently adopted applications including
SAP Business One in 2018, SAP Crystal Reports in 2018 and Herbert-ABS CargoMax in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arriva TrainCare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arriva TrainCare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arriva TrainCare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.