AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Arteco Coolants Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Service Cloud Customer Support CRM Flexso 2022 2022
In 2022 Arteco Coolants implemented SAP Service Cloud as a Customer Support application, with Flexso driving the project using SAP Activate and taking the solution live in May 2022. The deployment addressed Arteco’s customer service organization that supports over 300 external organizations, some 350 customers worldwide, and roughly 750 delivery points, consolidating interaction data for customer service agents. The SAP Service Cloud implementation delivered a central 360 degree overview of each contact and interaction across email and other touchpoints, and introduced structured service task management and flexible reporting capabilities. Configuration work focused on case handling, contact consolidation, and streamlining administrative follow up, which Arteco reports has already reduced administrative load and cut 20,000 e-mails. Integration work included a real time linkage to Arteco’s existing ERP system to ensure customer, order, and delivery context flows into the Customer Support environment. Operational coverage initially centered on the Customer Service Department, while process discovery during the program identified cross departmental data handoffs that required changes to upstream processes and data ownership rules. Governance and rollout followed Flexso’s managed services model for continuous optimisation, with Arteco establishing adoption tracking and plans to extend SAP Service Cloud usage into sales and other functions. The program delivered improved backup capabilities and a platform Arteco describes as futureproof, and leaders are monitoring user adoption to secure cohesive ways of working as the system matures.
Marketing Automation CRM 2019 2019
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2018 2018
Application Performance Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Arteco Coolants

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Arteco Coolants Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arteco Coolants IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arteco Coolants digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Arteco Coolants Technographics
Arteco Coolants is a Oil, Gas and Chemicals organization based in Belgium, with around 100 employees and annual revenues of $20.0 million.
Arteco Coolants operates a diverse technology stack with applications such as Cisco Webex Meetings, SAP Service Cloud and New Relic APM, covering areas like Audio Video and Web Conferencing, Customer Support and Application Performance Management.
Arteco Coolants has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, SAP and New Relic.
Arteco Coolants recently adopted applications including Openprovider Hosting in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2024 and SAP Service Cloud in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arteco Coolants’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Arteco Coolants’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arteco Coolants technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.