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Artem Healthtech Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sumanel Technology Legacy Chat360 Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Artem Healthtech implemented Chat360, a Chatbots and Conversational AI application, on its public website with vendor Sumanel Technology. Artem Healthtech deployed Chat360 to support website customer engagement and patient intake workflows, aligning the application to marketing and support touchpoints. The Chat360 implementation centers on a web chat widget and the Chat360 administrative console, configured with intent based conversational flows for FAQ automation, scripted triage for patient queries, and conversational forms for lead and appointment capture. Configuration covers session context management, canned responses, and escalation paths to enable handoff to human support staff when required. Deployment architecture uses a cloud hosted Chat360 backend with a lightweight front end script embedded in the website, providing centralized management and analytics through the Chat360 portal. Operational coverage is focused on customer support and patient engagement teams, with access controls and content owner roles established in Chat360 to govern conversation content and staged rollouts across site pages. Sumanel Technology provided configuration services and initial training for support and content teams, and workflows were created for conversational review and escalation to clinical staff when needed. Governance is enforced through the Chat360 admin console and operational processes for maintaining conversational content and routing rules.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2023 2023
Collaboration Collaboration 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2024 2024
IT Decision Makers and Key Stakeholders at Artem Healthtech
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Artem Healthtech Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Artem Healthtech Technographics

Artem Healthtech is a Healthcare organization based in India, with around 60 employees and annual revenues of $6.0 million.

Artem Healthtech operates a diverse technology stack with applications such as Chat360, Google Workspace (Formerly Google G-Suite) and Google Tag Manager, covering areas like Chatbots and Conversational AI, Collaboration and Tag Management.

Artem Healthtech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sumanel Technology and Google.

Artem Healthtech recently adopted applications including Chat360 in 2024, Slack Connect in 2024 and Cloudflare CDN in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Artem Healthtech’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Artem Healthtech’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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