Rolling Meadows, 60008, IL,
United States
Arthur J. Gallagher Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arthur J. Gallagher and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51261 Arthur J. Gallagher employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arthur J. Gallagher has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2016, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2019, Microsoft Power BI for Analytics and BI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arthur J. Gallagher is running and its propensity to invest more and deepen its relationship with Oracle , SAP , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arthur J. Gallagher revenues, which have grown to $10.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arthur J. Gallagher intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Arthur J. Gallagher implemented Oracle JD Edwards EnterpriseOne as an ERP Financial platform to centralize core financial operations. Oracle JD Edwards EnterpriseOne was deployed to support Accounts Payables, Accounts Receivables, General Ledger, Fixed Assets and Bank interfaces across Gallagher's finance organization.
The implementation emphasized configuration of standard financial modules, including AP, AR, GL and Fixed Assets, and the development of bank interface routines. The Financials Systems Manager role documents processes, reviews and approves change requests, analyzes product releases and plans upgrades to keep system code current as per IT systems policy, and manages technical and functional teams responsible for JDE and Cognos systems maintenance.
Integrations include designed third-party system interfaces for Accounts Payables and General Ledger integrations, and a reporting integration with Cognos where JDE and Cognos are jointly owned for systems maintenance and monitoring. Operational coverage focuses on daily financial transaction processing and batch monitoring to ensure no systems issues impede business activities.
Governance for the Oracle JD Edwards EnterpriseOne deployment includes formal process documentation, change control workflows, quarterly systems access reviews, and preparation of system process evidence for internal and external auditors in accordance with company audit policy. Release analysis and upgrade planning are embedded into governance to align the ERP Financial application with IT systems policy.
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, Arthur J. Gallagher implemented Oracle Cloud HCM Absence Management within an Oracle HCM Cloud environment to address absence and time collection processes, aligning with the Absence and Leave Management category. The engagement was based out of Rolling Meadows, IL and focused on configuring absence and time workflows inside the Oracle Cloud HCM stack.
The implementation of Oracle Cloud HCM Absence Management included configuration work across Absence, Time and Labor, Benefits, Payroll and Talent Management modules, with functional tasks such as defining descriptive flex fields and Calculation Cards. Technical components included user defined fast formulas, fast formula-based business logic, HDL loads for Calculation Cards, and both change only and full file HCM extracts to support recurring operational processing.
The deployment architecture referenced Oracle HCM Cloud releases R12 and R13 and leveraged HCM Extract, HDL, BI tools, OTBI and OBIEE for reporting and data movement. Integrations were implemented to support HRMS business setups and connections to external payroll processing and compensation systems, using HDL, PBL and spreadsheet loaders for bulk data loads and HCM extracts for Payroll and HR data exchange.
Governance and operational support emphasized report driven controls and ticketed support processes, with delivered artifacts including a BI report to identify and approve missing timecards, a Transaction Approval Report, and extracts to fetch manager and worker comments and ratings. Ongoing activities included managing support tickets, producing weekly reports, building complex HCM extracts for payroll and HR, and collaborating with Business Process Owners to refine requirements and operational workflows.
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Applicant Tracking System | HCM |
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2022 | 2022 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Benefits Administration, Pension Administration | HCM |
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2016 | 2016 |
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Candidate Relationship Management | HCM |
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2023 | 2023 |
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Compensation Management | HCM |
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2019 | 2020 |
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Core HR | HCM |
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2019 | 2020 |
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Employee Experience | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2020 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2019 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 |
In 2023, Arthur J. Gallagher deployed Microsoft Power BI to centralize Analytics and BI for its Claims Operations function. The rollout focused on operational reporting and decision support for roughly 3,000 Claims Operations employees, enabling measurement at organizational, branch, and individual levels.
Microsoft Power BI was configured to deliver interactive dashboards, ad hoc reporting, and forecasting capabilities typical of the Analytics and BI category. Implementations included a Power BI dashboard designed to surface claims with high potential for closure, a forecasting model used to estimate COVID-19 impact on core claims workflows, and statistically-driven analysis to assess significance and confidence of program effects.
The Power BI deployment integrated in real time with the company SharePoint server to source claims status and related documentation, and it ingested combined datasets assembled from multiple internal tools for trend and productivity analysis. Operational coverage centered on Claims Operations and the reporting outputs were consumed by branch managers and senior leadership, including C-Suite stakeholders.
Governance incorporated standardized performance measurement across organizational, branch, and individual dimensions, and reporting workflows were used to evaluate effectiveness of organization wide initiatives and guide leadership decisions. The implementation emphasized configurable dashboards, ongoing ad hoc analytics, and forecasting models, with analytics staff rotating across roles to support active client management and internal operational performance review.
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Retirement Recordkeeping | Professional Services |
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2023 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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