Arup
121 Bloor St E Suite 900,
Toronto, M4W 3M5, ON,
Canada
Toronto, M4W 3M5, ON,
Canada
1 416-515-0915
Professional Services
Arup Technographics
Arup Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arup and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Arup employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arup has purchased the following applications: SAP Concur Invoice for AP Automation in 2011, Avature CRM for Candidate Relationship Management in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arup is running and its propensity to invest more and deepen its relationship with SAP , Avature , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arup revenues, which have grown to $63.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arup intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arup Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Arup implemented SAP Concur Invoice as part of its AP Automation initiative within the newly formed Finance Shared Service Centre. The Finance Manager led setup and startup of the Finance SSC, taking responsibility for bookkeeping, credit control, fees, costing and Accounts Payable across the UK-MEA region, and the work included centralisation and relocation of finance services. The project was executed alongside process and systems reengineer projects and improvements that targeted end to end invoice and expense workflows.
The implementation deployed the SAP Concur Invoice and expense solution configured for electronic invoice capture, invoice processing and automated approval workflows consistent with AP Automation functional patterns. Configuration emphasized mapping approval routing to the SSC approval hierarchies, embedding invoice and expense policy controls, and standardizing transaction processing across finance functions. SAP Concur Invoice was positioned to handle both supplier invoice and employee expense flows within the SSC processing model.
Operational coverage was concentrated in the Arup Shared Service Centre servicing bookkeeping, credit control, fees, costing and Accounts Payable for the UK-MEA region, consolidating transactional processing into a centralized AP Automation layer. The deployment model focused on central operations and process standardization rather than distributed departmental processing, aligning day to day processing to shared SSC procedures.
Governance and workflow restructuring accompanied the rollout, with finance leadership driving process reengineering to align roles, approvals and reconciliations to the new SAP Concur Invoice processes. The implementation was documented as part of broader systems and process improvement initiatives under the Finance Manager responsible for the SSC.
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Arup deployed Avature CRM for Candidate Relationship Management. The implementation is exposed on their public careers site at https://arupwhg.avature.net/talent, indicating a web-facing talent CRM driving candidate engagement and application capture.
Avature CRM was configured to support core Candidate Relationship Management capabilities, including candidate profiles, talent pool segmentation, sourcing campaign management, and configurable recruitment workflows. The configuration aligns with typical CRM functionality for proactive sourcing, candidate nurture, and pipeline orchestration within recruiting operations.
Deployment appears as a cloud-hosted Avature instance integrated into Arup’s careers site to capture inbound applications and maintain candidate records, providing a direct channel between public-facing recruitment touchpoints and internal talent pipelines. Operational ownership is centered on recruitment and HR teams within Arup Canada, who manage career site content, candidate communication templates, and campaign configuration.
Governance focuses on centralized configuration of candidate data models and workflow rules, with recruitment teams responsible for campaign execution and talent pool management. The record on the careers site and use of Avature CRM together define the primary operational scope as talent acquisition and candidate engagement for Arup.
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Core HR | HCM |
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2014 | 2015 |
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Learning and Development | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Arup deployed Adobe Connect as its Audio Video and Web Conferencing application on its public website. The deployment positioned Adobe Connect as the primary web-hosted channel for virtual meetings and external events accessible via arup.com, supporting the firm’s Canada operations and client engagement workflows.
Adobe Connect was configured to deliver standard Audio Video and Web Conferencing capabilities, including persistent meeting rooms, webinar hosting, screen sharing, session recording, and participant management. Configuration and operational controls emphasized web access, attendee authentication, scheduled event management, and moderator role assignments, aligning conferencing governance with professional services delivery and client workshop facilitation.
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Audio Video and Web Conferencing | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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Material Simulation | PLM and Engineering |
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2014 | 2014 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Arup
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arup Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Arup Technographics
Arup is a Professional Services organization based in Canada,
with around 300 employees and annual revenues of $63.0 million.
Arup operates a diverse technology stack with applications such as
SAP Concur Invoice, Avature CRM and Adobe Connect,
covering areas like AP Automation, Candidate Relationship Management and Audio Video and Web Conferencing.
Arup has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Avature and Adobe Systems.
Arup recently adopted applications including
CrownPeak DXP in 2021, Dstillery Audiences (exMedia6Degrees) in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arup’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arup’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arup technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.