Secaucus, 7094, NJ,
United States
Ashley Stewart, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ashley Stewart, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Ashley Stewart, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ashley Stewart, Inc. has purchased the following applications: Infor Lawson for ERP Financial in 2012, Ceridian Dayforce Recruiting for Recruiting, Applicant Tracking System in 2021, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ashley Stewart, Inc. is running and its propensity to invest more and deepen its relationship with Infor , Apple , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ashley Stewart, Inc. revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ashley Stewart, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Ashley Stewart, Inc. implemented Infor Lawson to establish core ERP Financial capabilities across its retail finance organization. The deployment targeted the companys finance and accounting functions to support transactional accounting, financial close processes, and centralized financial master data for retail operations in the United States.
Infor Lawson was configured to deliver standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, and consolidated financial reporting, with configuration aligned to multi-entity retail chart of accounts and month-end close orchestration. The implementation included configuration of role-based access controls and workflow rules to standardize journal approval, invoice processing, and period close activities within the Infor Lawson environment.
The Lawson implementation was integrated into an existing retail systems landscape, interfacing with Sales Audit platforms such as Epicor and Auditworks, CRM via Epicor Marketworks, merchandising systems JDA MMS, advanced allocation engines JDA Arthur, and other financial systems including MHC. Governance emphasis centered on centralized financial data models, standardized accounting workflows, and cross-system reconciliation processes to coordinate retail merchandising and allocation data with financial reporting in Infor Lawson.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Ashley Stewart, Inc. deployed Ceridian Dayforce Recruiting as its Recruiting,Applicant Tracking System to support online job posting and application intake on the corporate career site. The implementation targets retail hiring workflows and centralized talent acquisition operations for store and corporate roles, with Ceridian Dayforce Recruiting integrated directly into the Ashley Stewart website to present openings and capture candidate applications.
Ceridian Dayforce Recruiting was configured to surface standard applicant tracking capabilities, including requisition management, job posting and career site hosting, candidate profile intake, screening and disposition workflows, interview scheduling, and offer management. Configuration emphasis was on career site integration and applicant flow controls, aligning recruiting workflows with HR and talent acquisition processes.
The deployment uses a cloud-first application delivery model, with the Ceridian Dayforce Recruiting instance serving as the front end for public-facing job listings on ashleystewart.com and as the system of record for candidate data collected through the website. Integration scope is focused on the career site connection, ensuring job postings and candidate submissions persist in Ceridian Dayforce Recruiting for downstream recruiting actions.
Operational governance centers on HR and talent acquisition teams, who maintain requisition approval workflows, candidate screening rules, and interview orchestration within Ceridian Dayforce Recruiting. Process changes prioritized consistent hiring lifecycle controls and centralized applicant tracking across retail store hiring and corporate recruitment functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Ashley Stewart, Inc. deployed Salesforce Chat (formerly Salesforce Live Agent) on its public storefront to provide Chatbots and Conversational AI for online customer service and ecommerce support. The implementation places live web chat at the center of customer engagement on ashleystewart.com and positions Salesforce Chat to handle real-time visitor interactions and agent-assisted conversations.
The configuration uses standard Salesforce Chat capabilities, including an embedded chat window on the website, real-time agent chat handling, session transcripts, canned responses, and chat routing rules to distribute inquiries to customer service staff. Salesforce Chat was implemented to support agent console workflows, context capture for each session, and in-chat handoff or escalation to higher tier support when needed.
Operational coverage is focused on the customer service and ecommerce functions of the retailer, routing web-originated conversations to contact center agents through the Salesforce Chat agent interface. Chat session data is captured within the Salesforce Chat environment to maintain conversation history and support agent context and recordkeeping.
Governance of the deployment centers on chat routing and session handling procedures, with process adjustments to incorporate synchronous chat into existing agent workflows and to enforce transcript retention and escalation rules within the Salesforce Chat configuration. The narrative reflects a site-embedded Salesforce Chat deployment delivering Chatbots and Conversational AI capabilities for Ashley Stewart, Inc.'s online customer support.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2012 | 2012 |
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Warehouse Management | SCM |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2011 | 2011 |
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