Hague, 2594 AG,
Netherlands
ASN BANK, subsidiary of De Volksbank N.V. Technographics
ASN BANK, subsidiary of De Volksbank N.V. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ASN BANK, subsidiary of De Volksbank N.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 ASN BANK, subsidiary of De Volksbank N.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ASN BANK, subsidiary of De Volksbank N.V. has purchased the following applications: Inbenta Chatbot for Chatbots and Conversational AI in 2016, Tableau for Analytics and BI in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ASN BANK, subsidiary of De Volksbank N.V. is running and its propensity to invest more and deepen its relationship with Inbenta Technologies , Tableau Software , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ASN BANK, subsidiary of De Volksbank N.V. revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ASN BANK, subsidiary of De Volksbank N.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ASN BANK, subsidiary of De Volksbank N.V. Tech Stack and Enterprise Applications
ASN BANK, subsidiary of De Volksbank N.V. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inbenta Technologies | Legacy | Inbenta Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, ASN BANK, subsidiary of De Volksbank N.V., implemented Inbenta Chatbot. The solution was provisioned using the Inbenta Platform on the ASN BANK public website to provide automated web based customer interactions.
The Inbenta Chatbot, categorized as Chatbots and Conversational AI, was configured to drive website self service workflows with knowledge base driven Q&A, intent classification, and natural language understanding capabilities common to the category. Configuration work focused on mapping customer queries to the bank's published content and onboarding frequently asked questions into the Inbenta knowledge base. Conversation flows and response templates were tailored to web channel interactions rather than voice or in branch support.
Deployment architecture centered on the Inbenta Platform front end widget integrated into ASN BANK website pages, delivering client side conversational UI and server side NLU processing hosted by Inbenta. Operational coverage targeted the bank's online retail customers on its Netherlands facing site and intersected with digital customer service workflows. Integrations focused on embedding site content and the Inbenta knowledge base to support web channel query resolution.
Operational governance emphasized ongoing knowledge base management and iterative tuning of conversational intents to align responses with the bank's published product and policy content. Rollout and maintenance responsibilities were aligned with the bank's digital channels and customer service teams to sustain conversational accuracy and content relevance.
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ASN BANK, subsidiary of De Volksbank N.V. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, ASN BANK, a subsidiary of De Volksbank N.V., deployed Tableau as its Analytics and BI platform within the Business Expertise Center of de Volksbank. The deployment was scoped to support the four brands SNS, ASN, BLG and RegioBank and was embedded in the Core team for customer value management and omnichannel experience.
Tableau was configured to deliver interactive dashboards, self service reporting, and visualization layers for marketing measurement and web analytics use cases. Implementations emphasized data modeling and published workbooks, and were aligned with measurement workflows that leveraged connectors to web analytics tools such as Adobe Experience Cloud, statistical software packages, and the bank's operational databases for consolidated cross channel analytics.
Operational coverage centered on multidisciplinary teams of technical web analysts, UX designers and marketers working alongside business specialists organized into three core teams with distinct focus areas. The environment used agile rituals, with transparency and inspect & adapt practices governing prioritization, sprint based delivery and iterative rollout of visualization assets within the Core customer value management and omnichannel experience team.
Governance activity focused on analytics standards, dashboard design rules and role based access control, while the Digital Data Specialist role supported data stewardship, visualization best practices and stakeholder enablement across the four brands.
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ASN BANK, subsidiary of De Volksbank N.V. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, ASN BANK implemented DocuSign eSignature as a Digital Signing solution on its public website. ASN BANK uses DocuSign eSignature to capture electronic signatures for customer-facing workflows and web-based agreements, embedding the service to enable remote signing, signer authentication options, and tamper-evident audit trails.
Deployment is web-integrated, with embedded signing flows invoked from the bank site and configuration aligned to standard Digital Signing capabilities such as signature certificate generation, audit logging, and configurable authentication methods. Operational scope is focused on online customer interactions and document acceptance, supporting banking business functions including agreement acceptance and consent capture, and the implementation emphasizes application-level control over signing workflows and signature lifecycle management.
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ASN BANK, subsidiary of De Volksbank N.V. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ASN BANK, subsidiary of De Volksbank N.V. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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ASN BANK, subsidiary of De Volksbank N.V. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ASN BANK, subsidiary of De Volksbank N.V.
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Apps Being Evaluated by ASN BANK, subsidiary of De Volksbank N.V. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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