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Associated British Foods
Location
Weston Centre 10 Grosvenor Street,
London, W1K 4QY,
United Kingdom
Website
https://www.abf.co.uk/
Phone
44 20 7399-6500
Artw industry
Consumer Packaged Goods
Employee
Revenue

Associated British Foods Technographics

Associated British Foods Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Associated British Foods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 133000 Associated British Foods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Associated British Foods has purchased the following applications: Iver Cloud for Application Hosting and Computing Services in 2012, Avaya Aura Communication Manager for Call Center in 2017, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Associated British Foods is running and its propensity to invest more and deepen its relationship with Iver , Amazon Web Services (AWS) , Commvault or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Associated British Foods revenues, which have grown to $25.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Associated British Foods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Associated British Foods Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Iver Legacy Iver Cloud Application Hosting and Computing Services IaaS n/a 2012 2012
Associated British Foods (2012) selected and deployed Iver Cloud as its new application hosting platform, replacing a legacy hosting environment. The implementation uses Iver Cloud to host ABF’s corporate website and associated web-facing applications, leveraging Application Hosting and Computing Services for managed compute and hosting. The deployment centralized public web hosting onto the Iver-managed cloud platform, consolidating website operations under a single cloud-hosting provider.
Application Hosting and Computing Services IaaS 2015 2015
Backup as a Service (BaaS) IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Digital Workspace IaaS 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avaya Legacy Avaya Aura Communication Manager Call Center CRM n/a 2017 2018
In 2017, Associated British Foods implemented Avaya Aura Communication Manager as a Call Center deployment to support its Shared Service Centre service desk. The implementation positioned Avaya Aura Communication Manager as the core telephony and contact handling platform for service desk agents, handling call routing, agent call control and voicemail in support of IT and customer-facing contacts. Configuration work integrated Avaya Aura Communication Manager with ticketing workflows and identity systems. Service desk staff used Assyst to capture and route Avaya-originated messages and tickets, and Microsoft Active Directory was used for user provisioning and network group membership tied to telephony accounts. Operational tasks observed during the rollout included adding users to network groups, assigning and renewing RSA VPN software tokens and VPN fobs, and logging Avaya emails into Assyst for departmental assignment. Operational coverage focused on the Shared Service Centre, with support activity spanning internal IT operations and cross-business server monitoring. The service desk logged backup failures from on-premises servers as well as AT&T hosted servers while coordinating Avaya-related incidents through Assyst. Avaya Aura Communication Manager was used alongside email and instant messaging channels, with Avaya alerts and tickets routed into established incident workflows. Governance and process changes emphasized ticket assignment rules, access control through Active Directory, and staff onboarding. Training of new service desk personnel on Avaya Aura Communication Manager, Assyst ticket procedures, and RSA token handling was part of the operational rollout. The narrative captures Associated British Foods Avaya Aura Communication Manager Call Center implementation as an integrated communications and service desk orchestration effort.
CRM CRM 2013 2013
Customer Engagement CRM 2014 2015
Customer Support CRM 2017 2018
Marketing Automation CRM 2014 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2012 2012
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Core HR HCM 2018 2018
Employee Self Service HCM 2023 2023
Payroll HCM 2018 2018
Performance and Goal Management HCM 2018 2018
Recruiting, Applicant Tracking System HCM 2018 2018
Time and Attendance HCM 2018 2018
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ERP Financial ERP Financial Management 2004 2004
ERP Financial ERP Financial Management 2020 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2017 2017
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procure to Pay Procurement 2018 2018
Procurement Procurement 2011 2011
Supplier Relationship Management Procurement 2011 2011
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2017 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Whistleblowing Management TRM 2016 2017
IT Decision Makers and Key Stakeholders at Associated British Foods
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Associated British Foods Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Associated British Foods Technographics

Associated British Foods is a Consumer Packaged Goods organization based in United Kingdom, with around 133000 employees and annual revenues of $25.00 billion.

Associated British Foods operates a diverse technology stack with applications such as Iver Cloud, Avaya Aura Communication Manager and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Associated British Foods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Iver, Avaya and Microsoft.

Associated British Foods recently adopted applications including Zellis MyView in 2023, Akamai CDN in 2021 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Associated British Foods’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Associated British Foods’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Associated British Foods technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.