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AstraZeneca India Tech Stack and Enterprise Applications

AstraZeneca India ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dassault Systemes Legacy Dassault Biovia Laboratory Management ERP Services and Operations n/a 2023 2023
In 2023, AstraZeneca India implemented Dassault Biovia as a Laboratory Management application to support Alexion AstraZeneca Rare Disease quality and analytical operations in Bengaluru, aligning the platform with Quality and Manufacturing Science and Analytical Technology functions. The deployment emphasized lab execution and regulated data capture across on-site laboratory operations and supporting IT validation processes. The implementation centered on Dassault Biovia platform capabilities, with explicit use of Biovia ONE Lab LES for laboratory execution, protocol orchestration, and structured experimental data capture. Configuration work included LES workflow modeling, sample and test lifecycle control, and automation-ready interfaces for instrument data ingestion and result reconciliation. Integrations and operational coverage were scoped to interoperate with chromatography data systems and document and quality systems referenced by the organization, including Empower 3 CDS for instrument-level chromatography data, Veeva Vault QualityDocs for controlled documentation, Veeva Vault QMS for quality workflows, ValGenesis or Kneat Gx for validation lifecycle management, and Waters NuGenesis SDMS for scientific data storage. The integration footprint targeted Quality, MSAT, and laboratory operations teams, enabling coordinated handoffs between lab execution, data archival, and quality governance processes. Governance and rollout emphasized GxP-aligned IT validation and risk assessment methodologies, using GAMP 5 principles and ITIL-informed service practices to manage BAU support, upgrades, and change control. Validation lifecycle coordination reflected requirements for cloud-based system validation and automated testing frameworks, supporting continuous validation approaches and instrument qualification activities where applicable.
AstraZeneca India Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2018 2018
In 2018, AstraZeneca India deployed Adobe Experience Manager as its Digital Asset Management solution on the corporate website. The deployment centralized website media and document assets for the India site, enabling consistent delivery of images, video, and branded collateral through site publishing pipelines. Adobe Experience Manager is used as the primary Digital Asset Management platform to support content authoring and publishing workflows for marketing and digital teams. The implementation scope focused on web content management and the digital asset lifecycle for site publishing. The implementation leverages core Digital Asset Management capabilities such as an indexed asset repository, metadata taxonomy, rendition generation, version control, and workflow based approvals to support content governance and reduce manual asset handling. Integration with the website content delivery and authoring processes is a central architectural pattern, with Adobe Experience Manager orchestrating publishing, asset referencing, and content fragment reuse across pages. Operational ownership sits with marketing and digital content teams, enabling role based authoring and staged publishing, and governance is structured around workflow approvals and metadata standards. This narrative positions Adobe Experience Manager as the on site Digital Asset Management engine for AstraZeneca India web publishing.
AstraZeneca India CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Veeva Systems Legacy Veeva CRM CRM CRM n/a 2015 2015
In 2015 AstraZeneca India began supporting Veeva CRM, a CRM built on the Salesforce platform for pharmaceutical operations, as part of its broader Force.com application portfolio. Veeva CRM was treated as an enterprise CRM application with configuration and operational ownership driven from the AstraZeneca India support organization. Configuration and module work focused on Salesforce customization and Veeva-specific configuration, including workflow orchestration, sharing settings, and data operations using Workbench and Data Loader. The team used Veeva Vault for content management in concert with Veeva CRM, and applied platform-level customization techniques consistent with Salesforce configuration practices to support application enhancements and incident resolution. Integrations and cross-application coverage were explicit, with GMIP implemented as two connected components, GMIP Inquiry on Salesforce and GMIP Content in Veeva Vault, and other adjacent solutions including Nucleusnews on OrchestraCMS, Falcon as an e-Contracting tool, and PATH as a Clinical Operations hub. Operational scope included India and the Europe region, with a reported India support organization managing 21 SFDC and Veeva engineers and a Europe-facing configuration team of seven engineers supporting the complete European region. ServiceNow was used for incident and change management in the support lifecycle. Governance and operational processes emphasized single-point escalation and transition governance, the transfer of multiple applications from external vendor support into AstraZeneca support ownership, formal requirement gathering for enhancements, and instructor-led training of SFDC and Veeva resources. The program included daily stakeholder engagement, SLA-driven issue follow up, handling of business escalations, and on-site knowledge transfer activities including travel to the U.S. to present training outcomes and operational readiness.
CRM CRM 2018 2019
AstraZeneca India EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2014 2014
AstraZeneca India IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
AstraZeneca India CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at AstraZeneca India

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AstraZeneca India Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AstraZeneca India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AstraZeneca India digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AstraZeneca India Technographics
AstraZeneca India is a Life Sciences organization based in India, with around 935 employees and annual revenues of $207.0 million.
AstraZeneca India operates a diverse technology stack with applications such as Dassault Biovia, Adobe Experience Manager and Veeva CRM, covering areas like Laboratory Management, Digital Asset Management and CRM.
AstraZeneca India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Dassault Systemes, Adobe Systems and Veeva Systems.
AstraZeneca India recently adopted applications including Dassault Biovia in 2023, Amazon Elastic Load Balancing (ELB) in 2022 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AstraZeneca India’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AstraZeneca India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AstraZeneca India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.