Atex Brasil - A Fôrma da Laje
Rua Olympio de Carvalho, 83,
Centro, x,
Brazil
Centro, x,
Brazil
55 61 3367-0202
Manufacturing
Atex Brasil - A Fôrma da Laje Technographics
Atex Brasil - A Fôrma da Laje Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Atex Brasil - A Fôrma da Laje and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Atex Brasil - A Fôrma da Laje employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Atex Brasil - A Fôrma da Laje has purchased the following applications: Senior Sistemas ERP for ERP Financial in 2015, Zendesk Chat for Chatbots and Conversational AI in 2015, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Atex Brasil - A Fôrma da Laje is running and its propensity to invest more and deepen its relationship with Senior Sistemas , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Atex Brasil - A Fôrma da Laje revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Atex Brasil - A Fôrma da Laje intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Atex Brasil - A Fôrma da Laje Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Senior Sistemas | Legacy | Senior Sistemas ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Atex Brasil - A Fôrma da Laje implemented Senior Sistemas ERP as its ERP Financial solution to support enterprise management and transactional finance processing. The program was led by the internal IT head who managed Systems, BI, Networks, Security and Infrastructure, establishing IT ownership for configuration, support and ongoing development.
The implementation encompassed Senior Sistemas ERP core Gestão Empresarial capabilities, with explicit customizations of ERP Sapiens artifacts including business rules, management reports, SGI screens and bespoke routines. Development work included LSP screen and routine development inside the ERP, creation and maintenance of management reports, and a separately developed people management application built in C# .Net using MVC, aligned to payroll and HR workflows.
Infrastructure and deployment architecture were managed in-house across Windows Server and GNU/Linux platforms, with administration of Active Directory, LDAP, DNS, DHCP, WINS, file services, Exchange, terminal services and virtualization via Hyper-V plus cloud computing. Database administration covered SQL Server and MySQL, with development and maintenance of SQL Server functions, cursors, views and queries. Network and perimeter security was administered with SonicWall equipment and data links were actively managed by the IT team.
Operational integrations and operational coverage included support and maintenance for Emissor de Notas Fiscais and SDE, deployment of Power BI for analytics consumption, Help Desk implementation using GLPI, and payroll support tied to MasterMaq. The ERP Financial deployment touched finance, fiscal compliance, HR payroll reporting and management reporting, with the IT organization providing application support, report delivery and BI instrumentation.
Governance was formalized through authored technical specifications, test scenarios and homologation processes, along with contract and vendor management and inventory management for hardware, software and network assets. Documentation, test scenarios and operational handoffs were used to sustain ongoing support and to govern customizations and change requests for Senior Sistemas ERP.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Atex Brasil - A Fôrma da Laje implemented Zendesk Chat. The deployment positioned Zendesk Chat as the frontline CRM channel for customer interactions, centralizing real time chat into the company customer engagement workflow across its Brazil operations. The implementation focused on the customer service function and on using conversational sessions as CRM records.
Configuration emphasized chat routing, agent presence and queue management, canned responses and chat transcript capture to support sales and service follow up. Zendesk Chat was used to record conversational session logs, customer context fields and tagging to preserve context for subsequent CRM activities, consistent with Chatbots and Conversational AI capabilities for automated and agent assisted interactions. The setup included role based agent profiles and escalation rules to map chat sessions into customer records and follow up workflows.
Operational ownership was assigned to the customer service organization, which uses Zendesk Chat as CRM to track interactions and convert conversations into service tickets and sales leads. Governance established chat tagging, transcript retention practices and standardized agent procedures to ensure conversational context is preserved for case management and handoffs. Training and process updates were applied to embed chat handling into routine CRM operations.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015 Atex Brasil - A Fôrma da Laje implemented Microsoft Power BI within its Analytics and BI portfolio. The implementation was driven from the company IT organization which managed Systems, BI, Networks, Security and Infrastructure, and it ran in parallel with ERP Sênior deployment and customizations to ERP Sapiens.
Microsoft Power BI was configured to centralize managerial reporting and dashboards. Workstreams included creation and maintenance of management reports, development of screens in LSP and custom software for people management in C# .Net with MVC, and the translation of existing SQL Server functions, cursors, views and queries into datasets consumable by Microsoft Power BI.
The deployment integrated Microsoft Power BI with on premise SQL Server and MySql databases and with operational systems explicitly listed in the environment such as ERP Sênior, custom ERP Sapiens routines, the Emissor de Notas Fiscais, SDE and the MasterMaq payroll system. Underlying infrastructure and services supporting the solution included administration of Windows Server and GNU Linux platforms, Active Directory, Exchange, file services, terminal services, DNS, DHCP, TCP IP, virtualization using Hyper V plus cloud computing, and network security through SonicWall appliances by DELL.
Governance and operationalization were formalized through technical specifications, manuals, test and homologation scenarios, and management of contracts and suppliers. Day to day support used a GLPI help desk for incident and request management, supported by database administration, inventory management of hardware and software assets, and routine maintenance of reporting and BI artifacts in the Microsoft Power BI environment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Atex Brasil - A Fôrma da Laje
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Atex Brasil - A Fôrma da Laje Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Atex Brasil - A Fôrma da Laje IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Atex Brasil - A Fôrma da Laje digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Atex Brasil - A Fôrma da Laje Technographics
Atex Brasil - A Fôrma da Laje is a Manufacturing organization based in Brazil,
with around 200 employees and annual revenues of $20.0 million.
Atex Brasil - A Fôrma da Laje operates a diverse technology stack with applications such as
Senior Sistemas ERP, Zendesk Chat and Microsoft Power BI,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
Atex Brasil - A Fôrma da Laje has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Senior Sistemas, Zendesk and Microsoft.
Atex Brasil - A Fôrma da Laje recently adopted applications including
Hotjar in 2020, KingHost Cloud Hosting in 2019 and Navegg in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Atex Brasil - A Fôrma da Laje’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Atex Brasil - A Fôrma da Laje’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Atex Brasil - A Fôrma da Laje technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.