Athora Netherlands
Athora Netherlands Technographics
Athora Netherlands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Athora Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Athora Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Athora Netherlands has purchased the following applications: Pega Platform for Business Process Management in 2020, Microsoft 365 for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Athora Netherlands is running and its propensity to invest more and deepen its relationship with Pegasystems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Athora Netherlands revenues, which have grown to $674.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Athora Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Athora Netherlands Tech Stack and Enterprise Applications
Athora Netherlands ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Platform | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Athora Netherlands implemented the Pega Platform as a strategic Business Process Management solution to address a highly fragmented application estate and complex process architecture that impeded consistent customer and employee experiences. The program was positioned under a corporate initiative called Customer Obsessed, aimed at shifting the organization from product push to customer centricity while rationalizing hundreds of point applications and thousands of service operations.
The implementation centered on Pega Customer Service and Pega Customer Decision Hub, complemented by Pega intelligent automation and multiexperience development capabilities to separate channel from work and standardize interaction logic. Athora centralized the agent desktop into a single Pega-based interface, consolidated interaction orchestration across channels, and embedded decisioning and automation into individual journey steps to drive end-to-end workflow consistency.
Architecturally, the Pega Platform acted as the orchestration layer linking front office and back office processes, enabling seamless integration of existing applications without naming specific systems. The deployment focused on unifying case management, interaction routing, decisioning, and automated work queues so that each process instance carried consistent rules, context, and state across customer service and operational fulfillment functions.
Governance and process transformation were executed as part of the Customer Obsessed program, with business change management and enterprise architecture teams standardizing workflows, consolidating agent tooling, and redefining handoffs between service and fulfillment teams. The implementation delivered explicit operational results reported by Athora, including a 92% reduction in agent-facing applications by reducing 13 Agent Desktop applications to 1, an 80% reduction in Average Handle Time, and a 38% improvement in Straight-Through-Processing for new service requests using the Pega Platform.
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Athora Netherlands Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Athora Netherlands implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment centralized enterprise email, meetings, real-time chat, and document collaboration, leveraging core Microsoft 365 capabilities such as Teams, Exchange Online, SharePoint Online, and OneDrive to support synchronous and asynchronous work across the organization.
The implementation focused on standard Collaboration functionality including mailbox and calendar management, persistent chat and meeting workflows, document libraries and coauthoring, and file sync and sharing for distributed teams. Governance and configuration work included tenant-level policies, information architecture for SharePoint sites and document libraries, and role-based access to collaboration assets, with Microsoft 365 also present on the public web presence at athora.nl to support external communication and content delivery. The deployment was positioned to support corporate collaboration and knowledge workflows across Athora Netherlands business functions while aligning with enterprise information controls inherent to Microsoft 365.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Athora Netherlands Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Athora Netherlands deployed DocuSign eSignature as a Digital Signing solution on its public website. Athora Netherlands uses DocuSign eSignature to enable electronic signature capture and embedded signing ceremonies, leveraging standard Digital Signing capabilities such as envelope creation, recipient routing, and authentication options for web based transactions.
The implementation is focused on customer facing signature capture on the website, connecting online document workflows to DocuSign eSignature for contract execution and other insured customer interactions. Athora Netherlands, DocuSign eSignature, Digital Signing business function is the provision of web integrated electronic signatures and document orchestration across online touchpoints.
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Athora Netherlands CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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Athora Netherlands EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2024 | 2025 |
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Athora Netherlands ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Athora Netherlands TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Athora Netherlands IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Athora Netherlands CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Athora Netherlands
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Athora Netherlands Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Athora Netherlands IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Athora Netherlands digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Athora Netherlands Technographics
Athora Netherlands is a Insurance organization based in Netherlands,
with around 850 employees and annual revenues of $674.0 million.
Athora Netherlands operates a diverse technology stack with applications such as
Pega Platform, Microsoft 365 and DocuSign eSignature,
covering areas like Business Process Management, Collaboration and Digital Signing.
Athora Netherlands has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pegasystems, Microsoft and DocuSign.
Athora Netherlands recently adopted applications including
Oracle Cloud EPM in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Athora Netherlands’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Athora Netherlands’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Athora Netherlands technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.