Glen Allen, 23060, VA,
United States
Atlantic Union Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Atlantic Union Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3160 Atlantic Union Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Atlantic Union Bank has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2020, NCR Voyix D3 for Digital Banking in 2019, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Atlantic Union Bank is running and its propensity to invest more and deepen its relationship with UKG , NCR Voyix , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Atlantic Union Bank revenues, which have grown to $857.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Atlantic Union Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Atlantic Union Bank implemented UKG Pro Recruiting (ex UltiPro Recruiting). UKG Pro Recruiting (ex UltiPro Recruiting) serves as the bank's Recruiting,Applicant Tracking System, centralizing job posting, candidate intake, automated application workflows, and candidate status tracking for the talent acquisition team.
The implementation exposes the UKG Pro Recruiting job board on Atlantic Union Bank's public careers site, using the job board URL to deliver postings and capture applicant flows directly from the corporate website. Operational scope is focused on HR and talent acquisition functions across the United States, with recruiters and hiring managers using the system for requisition management, candidate screening, interview scheduling, and offer workflows. Governance concentrated on ATS configuration and standardized hiring workflows, with HR maintaining job board configuration, workflow templates, and applicant data stewardship.
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Workforce Scheduling | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix D3 | Digital Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Atlantic Union Bank deployed NCR Voyix D3 on its public website to provide customer-facing digital services. The implementation focused on strengthening the bank's online channel presence and making Digital Banking capabilities available through the corporate web channel.
NCR Voyix D3 was configured to deliver Digital Banking functionality including account view, funds transfer workflows, bill payment interfaces, session and authentication management, and a responsive web user interface for desktop and mobile browsers. The deployment emphasized modular customer-facing components, with configuration of user experience templates, digital forms, and transaction orchestration patterns consistent with Digital Banking platforms.
Operational coverage targeted retail banking customers accessing services via the Atlantic Union Bank website, with digital channel and web operations teams owning configuration, release cadence, and content governance. Architecturally, NCR Voyix D3 is surfaced as the front-end digital banking layer on the public site and is managed as part of the bank's online channel stack, with technical operations responsible for monitoring, security hardening, and iterative updates.
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Digital Banking | ERP Services and Operations |
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2020 | 2021 |
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Atlantic Union Bank implemented LivePerson Conversational Cloud on its website. The deployment embeds LivePerson Conversational Cloud as a web chat and messaging layer to support online customer interactions across retail and commercial digital channels, reflecting the Chatbots and Conversational AI application category.
The implementation leverages chatbot automation, natural language understanding for intent detection, session management, and live agent escalation capabilities consistent with Chatbots and Conversational AI solutions. Operational coverage is focused on the bank's public website and customer facing digital channels, with governance and workflow ownership organized between digital channels and contact center teams to manage conversation routing, monitoring, and conversational content updates. Configuration work centers on web widget provisioning, conversational routing rules, and intent model tuning to standardize automated responses and agent handoff flows, while integrations with back end systems were not detailed in the source.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2017 | 2017 |
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