Atmos Energy
1800 Three Lincoln Centre 5430 LBJ Freeway,
Dallas, 75240, TX,
United States
Dallas, 75240, TX,
United States
1 972-934-9227
Utilities
Atmos Energy Technographics
Atmos Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Atmos Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4791 Atmos Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Atmos Energy has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Workday Benefits for Benefits Administration in 2019, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Atmos Energy is running and its propensity to invest more and deepen its relationship with Oracle , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Atmos Energy revenues, which have grown to $4.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Atmos Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Atmos Energy Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Atmos Energy managed an Oracle E-Business Suite R12 upgrade project in Dallas, Texas focused on ERP Financial functions. The engagement was led from a QA perspective, running from May 2012 to November 2012, with the Oracle E-Business Suite implementation centered on financial and transactional modules.
The implementation scope included functional coverage across GL, AP, AR, iExpense, EAM, iProcurement, Purchasing, and HRMS, with the Oracle E-Business Suite R12 and 11i code streams present in the environment. As QA Lead, the team identified gaps in test coverage and performed training for QA testers on R12 new features, while executing backend testing of Atmos personalizations and using ALM Quality Center and LoadRunner to validate functional and performance behaviors. Test data retrieval from backend databases and Oracle Forms 6i based artifacts were part of the technical QA remit on Linux and AIX platforms.
Operational processes emphasized structured CRP and UAT cycles, with the QA lead working directly with users to schedule CRP and UAT testing and to obtain CRP signoff. The QA organization mapped an Atmos 800 CEMLI list to existing test scripts to reduce QA and user testing cycle time, assigned tasks across onsite and offshore testers, produced R12 training documentation for users, and provided regular status updates to management.
Governance centered on coordinated test orchestration, user training, and formal CRP signoff workflows to support the Oracle E-Business Suite ERP Financial deployment. The explicit outcome recorded from the mapping effort was a reduction in QA team and user testing cycle time through tighter alignment of CEMLI items to test scripts.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2026 | 2026 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2011 | 2011 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Atmos Energy implemented Workday Benefits, deploying the Workday Benefits application to centralize employee benefits administration. The implementation supported Atmos Energy, a United States utilities company with approximately 4,791 employees, and was positioned within HR Compensation and Benefits operations under the Benefits Administration category.
Workday Benefits was configured to manage core Benefits Administration functions including enrollment management for Medical and Prescription Drug Coverage, Dental Insurance, Vision Insurance, Basic Life Insurance, Short and Long Term Disability, 401K Retirement Savings Plan, Employee Assistance Program, Flexible Spending Account, Health Savings Account, educational assistance, LifeLock Identity Theft Protection, and related training benefits. Configuration covered premium and contribution calculations, benefits billing and reconciliation, wellness program administration and audit reporting to support compliance and accurate plan administration.
The implementation integrated Workday Benefits with Workday HCM to synchronize employee master data and lifecycle events for active, terminated and retired populations, enabling accurate enrollments and timely processing of changes. Operational coverage included Benefits Specialists and HR teams responsible for program and report development, dispute resolution, maintenance of active and terminated employee files, and communication with plan participants.
Governance and workflow changes emphasized regulatory compliance, routine audits of computerized employee databases, maintenance of premium collection and expense allocation processes, and procedures for resolving vendor and participant discrepancies. The Workday Benefits deployment aligned with the documented Benefits Specialist responsibilities for administering plan design inputs, processing enrollment updates, reconciling billings and ensuring adherence to company policies and benefit regulations.
|
|
|
|
|
Core HR | HCM |
|
2010 | 2017 |
|
|
|
|
|
Core HR | HCM |
|
2019 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
Workforce Management | HCM |
|
2014 | 2014 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Atmos Energy implemented Salesforce Field Service (ex ClickSoftware) as its Field Service Management platform to coordinate field workforce scheduling and service appointments. This deployment aligned with a broader customer systems program that concluded in 2013 and supported Atmos Energy’s customer base of approximately 3.2 million accounts.
Salesforce Field Service (ex ClickSoftware) was configured to provide core Field Service Management capabilities, including advanced crew scheduling and dispatch, service order management, and mobile workforce enablement for field technicians. The implementation emphasized standard field service workflows such as appointment booking, technician assignment, and in-field job status updates, along with configuration of rules-based scheduling and service territory considerations.
The implementation was integrated with Atmos Energy’s SAP Customer Relationship and Billing system and SAP Business Warehouse, and it tied into the customer web self service components that were part of the same program, including the ClickSchedule scheduling elements referenced in the project record. Operational coverage focused on field operations, dispatch, and customer service teams, enabling orchestration between billing and service appointment data flows.
Governance for the program was run as part of the multi-year customer systems initiative executed through Jan 2011 to Apr 2013, with the broader SAP CR&B project receiving SAP’s US Large Enterprise Project of the Year and CS Week’s Best CIS Implementation, Level 1 awards. Implementation oversight emphasized coordinated cutover between billing, analytics, and field scheduling systems to maintain customer service continuity.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2026 | 2026 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2026 | 2026 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2011 | 2011 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2019 | 2019 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Atmos Energy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Atmos Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Atmos Energy IT executives and key decision makers. This section highlights Atmos Energy's latest recorded technology evaluations, including Workday Scheduling for Workforce Scheduling on 2024-06-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Atmos Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Atmos Energy Technographics
Atmos Energy is a Utilities organization based in United States,
with around 4791 employees and annual revenues of $4.20 billion.
Atmos Energy operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday Benefits and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Benefits Administration and Field Service Management.
Atmos Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Salesforce.
Atmos Energy recently adopted applications including
Oracle Cloud ERP in 2026, Oracle Cloud SCM in 2026 and Oracle Cloud EPM in 2026,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Atmos Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Atmos Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Atmos Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.