Beverly, 1915, MA,
United States
ATN International Technographics
ATN International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ATN International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 ATN International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ATN International has purchased the following applications: ADP Workforce Now for Core HR in 2021, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ATN International is running and its propensity to invest more and deepen its relationship with ADP , Oracle , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ATN International revenues, which have grown to $726.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ATN International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ATN International Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, ATN International implemented ADP Workforce Now to manage Core HR functions. The company lists ADP Workforce Now on its public website as the HR platform in use. The deployment reflects a cloud based ADP Workforce Now configuration that centralizes employee records and common Core HR capabilities including payroll administration, benefits enrollment, and time and attendance within a unified HRIS.
Implementation scope covers HR and payroll operations for the approximately 2400 employee communications firm, with employee self service and manager workflows surfaced through the corporate site. Governance emphasis focused on standardized HR processes and centralized data stewardship to support operational HR, payroll, and benefits administration. The ADP Workforce Now deployment provides Core HR functionality across the organization, aligning HRIS, payroll, and workforce management workflows under a single cloud delivered application.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, ATN International implemented Oracle Field Service Cloud (ex TOA ETAdirect) across multiple subsidiaries in the United States and the Caribbean. ATN International deployed Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management to support field operations and service delivery functions within its communications business. The deployment was executed through system integration activities and included configuration updates and post production platform support.
Implementation work focused on analyzing customer needs and configuring the solution to align workflows with field tasks, including configurable scheduling and dispatch orchestration, workflow and task configuration, and role based access controls consistent with Field Service Management best practices. The project team updated and tested configurations during the system integration phase to validate requirements and test plans. Training for new functionality and workflows was included in the configuration and rollout scope to accelerate adoption.
Operational coverage spans US and Caribbean subsidiaries, with responsibilities to drive productivity gains through continuous improvements, increase user adoption, and analyze field operations processes to improve efficiencies. Governance and operational support include ownership of requirements and test plans, leading new subsidiary deployments, providing Tier 1 technical and operational support, and managing vendor relationships. The support model emphasizes ongoing configuration governance, user training, and iterative improvement of field service processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ATN International implemented Cisco Webex Meetings to standardize its enterprise conferencing and to expose hosted meeting capabilities on its public website. ATN International deployed Cisco Webex Meetings as an Audio Video and Web Conferencing solution for internal collaboration and external customer engagement across the company’s communications functions.
The deployment of Cisco Webex Meetings was configured to deliver core Audio Video and Web Conferencing capabilities, including scheduled meetings, real-time video conferencing, screen sharing, cloud recording, and host and participant controls. Cisco Webex Meetings was instrumented for browser-based access on the corporate website to enable external participants and simplify join workflows.
Operational coverage focused on corporate communications, customer support, and field-facing teams within the United States, with company-wide user provisioning aligned to role-based host permissions. Governance centered on centralized administration and meeting policy configuration to standardize security and meeting workflows, while embedding web access to support external stakeholder interactions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ATN International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ATN International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||