AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Atos United Kingdom Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4HANA Cloud ERP Financial ERP Financial Management n/a 2020 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Recruiting Recruiting, Applicant Tracking System HCM n/a 2018 2018
Workforce Management HCM 2014 2014
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EvaluAgent Legacy EvaluAgent Conversation Analytics Natural Language Processing AI-Powered Application n/a 2012 2012
In 2012 Atos United Kingdom deployed EvaluAgent Conversation Analytics across its BPO and contact centre operations, implementing EvaluAgent Conversation Analytics to support operational efficiency and quality assurance. The deployment is categorized under Natural Language Processing and focused on automated analysis of voice and text interactions for contact centre performance management. The implementation leveraged EvaluAgent Conversation Intelligence and Auto QA capabilities to automate scoring and surface analytics for coaching and QA workflows. Automated scoring and analytics driven rollouts were used to shift manual quality assurance toward rule based and sampling augmented evaluation, enabling QA teams to prioritize coaching actions based on conversation intelligence. Deployment covered multiple contact centres in the United Kingdom supporting major clients such as NS&I, with operational scope concentrated on QA, coaching, and contact centre operations rather than enterprise wide back office systems. The solution was integrated into existing operational workflows to provide near real time analytics for supervisors and QA analysts. Governance and process changes emphasized analytics led QA and structured coaching programs, with QA workflows reconfigured to consume automated scores and exception reports. Outcomes reported from the case study include a 10% reduction in average handle time and a 3% increase in CSAT through improved QA and coaching driven by the EvaluAgent Conversation Analytics implementation.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
PBX, VoiP and Phone Systems Collaboration 2004 2004
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2015 2015
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Web Gateways (SWG) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Atos United Kingdom
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Atos United Kingdom Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Atos United Kingdom Technographics

Atos United Kingdom is a Professional Services organization based in United Kingdom, with around 8972 employees and annual revenues of $1.35 billion.

Atos United Kingdom operates a diverse technology stack with applications such as SAP S/4HANA Cloud, SAP SuccessFactors Recruiting and EvaluAgent Conversation Analytics, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Natural Language Processing.

Atos United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and EvaluAgent.

Atos United Kingdom recently adopted applications including DocuSign eSignature in 2021, Atlassian Jira Service Desk in 2021 and SAP S/4HANA Cloud in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Atos United Kingdom’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Atos United Kingdom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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