AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Atos United Kingdom Tech Stack and Enterprise Applications

Atos United Kingdom ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4HANA Cloud ERP Financial ERP n/a 2020 2021
In 2020, Atos United Kingdom began a pilot implementation of SAP S/4HANA Cloud in the ERP Financial category. The program includes a move of Atos's current SAP S/4HANA landscape into the private cloud edition of SAP S/4HANA so the company can consume SAP product innovations and adopt SAP leading business practices. The SAP S/4HANA Cloud deployment centers on core finance capabilities typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, financial close and consolidation, intercompany accounting, and treasury functions. Configuration emphasis is on finance process automation and embedded analytics to support month end orchestration and real time financial reporting. Architecturally the initiative leverages the private cloud edition as the deployment model, executing a landscape conversion of Atos's existing SAP S/4HANA estate into cloud tenancy while preserving SAP application integrity. Operational scope is focused on Atos United Kingdom finance and related operational teams, and the deployment is positioned to create reusable cloud configuration patterns that can be referenced for client engagements. Governance and rollout follow a pilot customer model, with Atos capturing first hand best practice and benefits from the SAP S/4HANA Cloud implementation for internal governance and external knowledge sharing. The stated objective is to institutionalize SAP product innovations and process practices so Atos can demonstrate and share those practices with its customers.
Atos United Kingdom HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Recruiting Recruiting, Applicant Tracking System HCM n/a 2018 2018
In 2018 Atos United Kingdom implemented SAP SuccessFactors Recruiting as its applicant tracking solution and deployed SAP SuccessFactors Recruiting Management on the corporate careers site. The deployment established an external career portal footprint, enabling inbound job posting and application intake under the Recruiting,Applicant Tracking System category for Talent Acquisition and HR functions. SAP SuccessFactors Recruiting Management was configured to support core recruiting workflows including requisition creation, job posting to the career site, candidate profile capture, application tracking, interview orchestration and offer coordination. The configuration leveraged standard Recruiting Management functional modules and configurable hiring workflows to align with corporate recruitment processes. The implementation is surfaced on the Atos career site, feeding candidate records into SAP SuccessFactors Recruiting through the career site integration layer. Operational scope centers on Talent Acquisition and HR teams within Atos United Kingdom, with governance enacted via configurable approval steps and role based access controls inside SAP SuccessFactors Recruiting Management to standardize hiring procedures.
Workforce Management HCM 2014 2014
Atos United Kingdom AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EvaluAgent Legacy EvaluAgent Conversation Analytics Natural Language Processing AI-Powered Application n/a 2012 2012
In 2012 Atos United Kingdom deployed EvaluAgent Conversation Analytics across its BPO and contact centre operations, implementing EvaluAgent Conversation Analytics to support operational efficiency and quality assurance. The deployment is categorized under Natural Language Processing and focused on automated analysis of voice and text interactions for contact centre performance management. The implementation leveraged EvaluAgent Conversation Intelligence and Auto QA capabilities to automate scoring and surface analytics for coaching and QA workflows. Automated scoring and analytics driven rollouts were used to shift manual quality assurance toward rule based and sampling augmented evaluation, enabling QA teams to prioritize coaching actions based on conversation intelligence. Deployment covered multiple contact centres in the United Kingdom supporting major clients such as NS&I, with operational scope concentrated on QA, coaching, and contact centre operations rather than enterprise wide back office systems. The solution was integrated into existing operational workflows to provide near real time analytics for supervisors and QA analysts. Governance and process changes emphasized analytics led QA and structured coaching programs, with QA workflows reconfigured to consume automated scores and exception reports. Outcomes reported from the case study include a 10% reduction in average handle time and a 3% increase in CSAT through improved QA and coaching driven by the EvaluAgent Conversation Analytics implementation.
Atos United Kingdom Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
PBX, VoiP and Phone Systems Collaboration 2004 2004
Atos United Kingdom Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Atos United Kingdom CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2015 2015
Marketing Automation CRM 2020 2020
Atos United Kingdom ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2015 2015
Atos United Kingdom PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Atos United Kingdom IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Atos United Kingdom CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Web Gateways (SWG) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Atos United Kingdom

First Name Last Name Title Function Department Email Phone
Head of Customer Services Operations Director Customer Service
Customer Service Director Director Customer Service
Customer Experience Team Manager Manager Customer Service
Chief Information Officer CXO IT
Head of Operations Director Finance
Program Director Director Finance
Chief Technology Officer CXO IT
Accountant Manager Finance

Apps Being Evaluated by Atos United Kingdom Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Atos United Kingdom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Atos United Kingdom digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Atos United Kingdom Technographics
Atos United Kingdom is a Professional Services organization based in United Kingdom, with around 8972 employees and annual revenues of $1.35 billion.
Atos United Kingdom operates a diverse technology stack with applications such as SAP S/4HANA Cloud, SAP SuccessFactors Recruiting and EvaluAgent Conversation Analytics, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Natural Language Processing.
Atos United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and EvaluAgent.
Atos United Kingdom recently adopted applications including DocuSign eSignature in 2021, Atlassian Jira Service Desk in 2021 and SAP S/4HANA Cloud in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Atos United Kingdom’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Atos United Kingdom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Atos United Kingdom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.