ATRIO Health Plans
2270 NW Aviation Drive, Suite 3,
Roseburg, 97470, OR,
United States
Roseburg, 97470, OR,
United States
1 877-672-8620
Insurance
ATRIO Health Plans Technographics
ATRIO Health Plans Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ATRIO Health Plans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 ATRIO Health Plans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ATRIO Health Plans has purchased the following applications: Sage Intacct for ERP Financial in 2015, HealthRules Payer for Core Admin Processing System in 2021, 8x8 Contact Center for Call Center in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ATRIO Health Plans is running and its propensity to invest more and deepen its relationship with Sage , HealthEdge Software , 8x8, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ATRIO Health Plans revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ATRIO Health Plans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ATRIO Health Plans Tech Stack and Enterprise Applications
ATRIO Health Plans ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, ATRIO Health Plans implemented Sage Intacct as its core financial management system. The deployment focused on ERP Financial capabilities to centralize accounts receivable, invoicing, and payment posting workflows.
Sage Intacct was used to post a high volume of payments in multiple forms and to research and correct misapplied payments and invoicing, reflecting heavy transactional AR processing and payment application workflows. Operational tasks documented include accurate and speedy data entry, ongoing maintenance of a customer master of over 9,000 accounts within Sage Intacct, and handling customer phone inquiries tied to billing and payments. These activities align with standard ERP Financial modules such as AR ledger management, invoice generation, payment processing, and customer account management.
Operational scope encompassed finance, billing, and customer service functions, with responsibility for training new employees on Sage Intacct workflows and day to day transaction processing. Governance practices emphasized workflow for payment research and invoice correction, as well as data stewardship for the customer database. The narrative links ATRIO Health Plans, Sage Intacct, and the ERP Financial category to core accounts receivable and billing business functions.
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ATRIO Health Plans ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, ATRIO Health Plans implemented HealthRules Payer as its Core Admin Processing System. The deployment is positioned to support ATRIO as a US-based insurer with 140 employees, and it underpins administration for 24 Medicare Advantage clients operating across 48 states and the District of Columbia, covering more than 4 million covered lives.
HealthRules Payer was configured to deliver core payer workflows consistent with a Core Admin Processing System, including member enrollment and lifecycle management, claims adjudication and payment processing, premium billing and invoicing, and product and benefits configuration for Medicare Advantage plans. The implementation emphasized policy-driven claim adjudication and centralized product modeling to maintain consistent benefit rules across multiple MA lines of business.
Operational coverage extends across claims operations, enrollment and eligibility, finance and premium billing, provider operations, and care management teams, with the platform acting as the system of record for plan administration across ATRIOs MA book. The implementation narrative indicates health plan scale by client account rather than a single-plan deployment, requiring multi-client configuration and tenant-aware plan mapping within HealthRules Payer.
Governance was structured to centralize plan configuration and rule governance, standardize onboarding processes for new Medicare Advantage client accounts, and rationalize workflows for policy changes and benefit updates. The program focused on creating repeatable configuration templates and governance checkpoints to support ongoing management of Medicare Advantage product sets within HealthRules Payer.
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ATRIO Health Plans CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, ATRIO Health Plans deployed 8x8 Contact Center, the Call Center application, to manage website-originated member inquiries and inbound contact flows. The implementation uses 8x8 Contact Center as a cloud-hosted contact platform embedded on ATRIO's website to capture web chat and click-to-call interactions and route them into agent queues. Functional capabilities implemented follow Call Center norms, including inbound call routing, web chat routing, agent workspace configuration and contact analytics to support day-to-day customer service operations.
8x8 Contact Center is configured to route website traffic into member services and customer support queues, centralizing contact handling for ATRIO Health Plans. Integration scope is focused on website front-end contact flows and cloud telephony, with operational rollout directed at ATRIO's customer service staff. Governance changes consisted of updated contact handling workflows and agent scripts alongside onboarding and training for agents on the 8x8 agent workspace.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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ATRIO Health Plans SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2023 | 2023 |
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Sales Performance Management | SPM |
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2021 | 2021 |
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ATRIO Health Plans TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2020 | 2020 |
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Payment Integrity | TRM |
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2020 | 2020 |
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ATRIO Health Plans IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ATRIO Health Plans
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Accounts Receivable Clerk | Manager | Finance | |
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VP of Sales Operations | VP | Sales | |
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CIO | CXO | IT | |
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SVP of Sales | VP | Sales | |
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President and COO | CXO | Operations | |
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Apps Being Evaluated by ATRIO Health Plans Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ATRIO Health Plans IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ATRIO Health Plans digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ATRIO Health Plans Technographics
ATRIO Health Plans is a Insurance organization based in United States,
with around 140 employees and annual revenues of $25.0 million.
ATRIO Health Plans operates a diverse technology stack with applications such as
Sage Intacct, HealthRules Payer and 8x8 Contact Center,
covering areas like ERP Financial, Core Admin Processing System and Call Center.
ATRIO Health Plans has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, HealthEdge Software and 8x8, Inc..
ATRIO Health Plans recently adopted applications including
8x8 Contact Center in 2024, EvolveICM in 2023 and HealthRules Payer in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ATRIO Health Plans’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ATRIO Health Plans’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ATRIO Health Plans technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.