Auckland Council
135 Albert Street, Auckland Central,
Auckland, 1010,
New Zealand
Auckland, 1010,
New Zealand
64 9 301 0101
Government
Auckland Council Technographics
Auckland Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Auckland Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6647 Auckland Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Auckland Council has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, SAP SuccessFactors Employee Central for Core HR in 2018, RAMM Software for Enterprise Asset Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Auckland Council is running and its propensity to invest more and deepen its relationship with SAP , MYOB , National Australia Bank or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Auckland Council revenues, which have grown to $2.65 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Auckland Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Auckland Council Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | Accenture | 2019 | 2020 |
In 2019 Auckland Council implemented SAP S/4 HANA as its ERP Financial platform, engaging Accenture as the system integrator to build a finance digital core. The program positioned SAP S/4 HANA to consolidate core financial functions while aligning with a parallel SAP Customer Experience deployment used to digitize citizen-facing consenting services.
The SAP S/4 HANA implementation focused on standard ERP Financial capabilities, including general ledger processing, accounts payable and receivable, financial close and statutory reporting, and procurement-related financial controls. The deployment leveraged SAP S/4 HANA running on the SAP HANA in-memory database to enable faster transaction processing and to provide a foundation for future intelligent ERP capabilities and process automation.
Operational integration linked the SAP S/4 HANA finance core with the councils SAP Customer Experience platform, enabling end-to-end processing from citizen submissions to back-office workflows. That integration supported 24/7 online consenting, consolidation of previously paper-based processes, and data handoffs between customer-facing consent intake and council transaction and billing records.
Governance and process reengineering accompanied the technical rollout, introducing digital consent workflows, centralized back-office orchestration for building and resource consents, and customer self-service channels. The program delivered measurable adoption in the consenting channel as reported, with online building consents rising from 0% to 52% within six months of go-live and 310 consents submitted in the first week, while processing capacity for applications increased.
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ERP Financial | ERP Financial Management |
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2015 | 2016 |
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ERP Financial | ERP Financial Management |
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2002 | 2003 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Auckland Council defined the scope of data validation and reconciliation between SAP HCM On-Premise and SAP SuccessFactors Employee Central to support data migration delivery. The work positioned SAP SuccessFactors Employee Central as the Council's Core HR system within a hybrid architecture that retained on-premise SAP HCM for authoritative records during transition. Implementation emphasis was on employee master data, organizational structure mapping and attribute harmonization as part of the authoritative data handoff to the cloud application.
Technical workstreams documented record-level matching rules, reconciliation logic and cutover verification steps, including exception management and audit trails for reconciliation outcomes. Governance was organized around HR data stewards who owned validation criteria and acceptance gates, with a defined reconciliation cadence to support cutover readiness. Integrations concentrated on the authoritative handoff between SAP HCM On-Premise and SAP SuccessFactors Employee Central, using staging zones and transformation scripts to enable validation, reconciliation and traceability of HR records.
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Onboarding | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Thinkproject | Legacy | RAMM Software | Enterprise Asset Management | ERP Services and Operations | n/a | 2011 | 2013 |
In 2011 Auckland Council adopted RAMM Software from Thinkproject for Enterprise Asset Management, initiating a regional consolidation of roading asset data. Auckland Transport consolidated seven council RAMM databases into a single regional RAMM instance to act as the primary roading asset repository for Auckland, New Zealand, and the migration to RAMM 2011 was completed in March 2013.
The implementation positioned RAMM Software as the master roading asset system, with inferred deployment of core asset management and work management modules to support carriageway and sign asset inventories, condition and inspection records, and maintenance work scheduling. Configuration focused on standardizing the RAMM data model across previously separate databases to create an authoritative asset register and to harmonize attribute definitions and location referencing for roading assets.
Deployment architecture consolidated seven discrete databases into one regional instance hosted for Auckland Transport and Auckland Council operational teams, providing a single source of truth for roading asset information across the Auckland region. The regional RAMM instance supported operational workflows for asset lifecycle management and work execution, serving as the central repository for asset data used by roading maintenance and planning functions.
Governance and process changes accompanied the consolidation, including central data stewardship, a unified database operations approach, and documentation consistent with the database operations manual referenced in project materials. The consolidation explicitly improved data consistency and carriageway and sign asset management in Auckland, aligning the RAMM Software Enterprise Asset Management implementation with council and transport operational needs.
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2021 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2019 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2018 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Auckland Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Auckland Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Auckland Council IT executives and key decision makers. This section highlights Auckland Council's latest recorded technology evaluations, including Adobe Experience Manager for Digital Asset Management on 2026-01-26 and SAP Enterprise Asset Management for Enterprise Asset Management on 2025-06-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Auckland Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Auckland Council Technographics
Auckland Council is a Government organization based in New Zealand,
with around 6647 employees and annual revenues of $2.65 billion.
Auckland Council operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central and RAMM Software,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Auckland Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Thinkproject.
Auckland Council recently adopted applications including
Slido in 2023, Hotjar in 2021 and SendinBlue in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Auckland Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Auckland Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Auckland Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.