Auckland University of Technology
Auckland University of Technology Technographics
Auckland University of Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Auckland University of Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Auckland University of Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Auckland University of Technology has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Auckland University of Technology is running and its propensity to invest more and deepen its relationship with Drift , Zoom Video Communications , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Auckland University of Technology revenues, which have grown to $560.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Auckland University of Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Auckland University of Technology Tech Stack and Enterprise Applications
Auckland University of Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Auckland University of Technology deployed Drift AI Chatbot on its public website. The deployment positions Drift AI Chatbot as the university's Chatbots and Conversational AI solution to manage web-based student engagement, enquiries, and information delivery.
The Drift AI Chatbot implementation concentrates on conversational workflows typical for Chatbots and Conversational AI, including automated responses to frequently asked questions, intent-driven dialogue flows, session context retention, escalation paths for handoff to human agents, and embedded lead capture within chat interactions. Configuration work focused on conversation scripting, knowledge content curation, and routing rules aligned to admissions and student services business functions, while conversational analytics components were provisioned for ongoing tuning and content optimization.
Operational scope is limited to the public-facing website where the Drift AI Chatbot is embedded on student and prospective student touchpoints. Governance is exercised by the university web and digital services teams who manage chat placement, content updates, and workflow rules, and maintenance is incorporated into existing web operations and communications processes.
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Auckland University of Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Auckland University of Technology implemented Zoom as its Audio Video and Web Conferencing application. Zoom is deployed as a cloud-hosted conferencing service and is surfaced on the AUT public website to provide join links and event pages for students, staff, and external attendees, exposing meeting endpoints for public and authenticated access. The implementation leverages standard Audio Video and Web Conferencing capabilities including hosted meetings, webinar sessions, cloud recording, screen sharing, and in-meeting chat to support synchronous teaching, research collaboration, and institutional meetings.
Operational use of Zoom on the AUT website indicates public-facing meeting access combined with centrally managed meeting endpoints, enabling virtual lectures, research collaboration sessions, and administrative communications across the university. The deployment ties web-based access to Zoom meeting workflows and uses category-aligned features for scheduling, participant management, and session recording retention workflows, while governance and access provisioning are managed through institutional IT controls and web publishing processes to control meeting visibility and attendee access.
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Auckland University of Technology Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Auckland University of Technology deployed DocuSign eSignature as a Digital Signing solution on its public website. The DocuSign eSignature application was embedded into web pages to enable online signature capture and to present signing sessions within the browser, leveraging standard Digital Signing capabilities such as envelope management, signing workflows, and audit trail generation.
Implementation scope prioritized web-based document and signature capture for student and administrative workflows, with configuration focused on templates, envelope lifecycle controls, and in-browser signing experiences. Auckland University of Technology uses DocuSign eSignature as its Digital Signing application to centralize web-driven signature collection and to support consistent, auditable signing processes across its public-facing site.
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Auckland University of Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Auckland University of Technology PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
|
2011 | 2011 |
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Auckland University of Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2017 | 2018 |
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Auckland University of Technology CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Next Generation Firewall | CyberSecurity |
|
2017 | 2018 |
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IT Decision Makers and Key Stakeholders at Auckland University of Technology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Auckland University of Technology Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Auckland University of Technology IT executives and key decision makers. This section highlights Auckland University of Technology's latest recorded technology evaluations, including Roy Morgan Single Source for Analytics and BI on 2026-04-01, TechnologyOne ERP for ERP Financial on 2025-09-03, and SAP Sales Cloud (ex CallidusCloud) for Sales Engagement, Sales Automation on 2025-06-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Auckland University of Technology digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-01 | Auckland University of Technology | Evaluated | Roy Morgan | Roy Morgan Single Source | Analytics and BI | Analytics and BI |
| 2025-09-03 | Auckland University of Technology | Evaluated | TechnologyOne | TechnologyOne ERP | ERP Financial | ERP |
| 2025-06-16 | Auckland University of Technology | Evaluated | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Engagement, Sales Automation | CRM |
| 2025-03-24 | Auckland University of Technology | Evaluated |
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Application Hosting and Computing Services | IaaS |
FAQ - APPS RUN THE WORLD Auckland University of Technology Technographics
Auckland University of Technology is a Education organization based in New Zealand,
with around 3200 employees and annual revenues of $560.0 million.
Auckland University of Technology operates a diverse technology stack with applications such as
Drift AI Chatbot, Zoom and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Auckland University of Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Zoom Video Communications and DocuSign.
Auckland University of Technology recently adopted applications including
DocuSign eSignature in 2022, FreshDesk Customer Support in 2022 and Drift AI Chatbot in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Auckland University of Technology’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Auckland University of Technology’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Auckland University of Technology technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.