Melbourne, 3084, VIC,
Australia
Austin Health Victoria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Austin Health Victoria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Austin Health Victoria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Austin Health Victoria has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2021, Mercury RM ATS for Applicant Tracking System in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Austin Health Victoria is running and its propensity to invest more and deepen its relationship with Microsoft , Mercury xRM , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Austin Health Victoria revenues, which have grown to $855.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Austin Health Victoria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Austin Health Victoria implemented Microsoft Dynamics GP as its core ERP Financial system. The deployment focused on the finance organization at the Heidelberg, Victoria campus, supporting centralized financial management across the health network of approximately 9000 employees.
The Microsoft Dynamics GP implementation covered core financial capabilities common to the ERP Financial category, including general ledger, accounts payable, accounts receivable, and procurement-linked requisition workflows. Configuration work emphasized security role provisioning, chart of accounts alignment for healthcare finance, routine system maintenance, and workflow automation to support requisition-to-invoice processing.
Integrations were explicitly managed between Microsoft Dynamics GP and the hospital requisitions layer WPR, and between Microsoft Dynamics GP and the MagiQ reporting and planning system, with active interface monitoring to ensure transactional and reporting data exchange. Interface monitoring, interface health checks, and ongoing configuration adjustments were part of the operational responsibilities to maintain ledger consistency and reporting feeds.
Operational governance centered on a Finance Systems Administrator role that provided system administration, interface monitoring, user support, and training. The administrator worked on system maintenance and configuration to ensure efficient and effective functioning of Microsoft Dynamics GP as Austin Health Victoria's ERP Financial backbone for finance, procurement, and reporting workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercury xRM | Legacy | Mercury RM ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Austin Health Victoria implemented Mercury RM ATS as its Applicant Tracking System. The deployment is surfaced on the public careers portal, with job listings and online application forms hosted through the Mercury site, confirming a web-based career site integration for candidate intake.
Functional coverage focuses on requisition posting, candidate application capture, resume and document management, applicant tracking and status workflow, and interview scheduling capabilities consistent with Applicant Tracking System implementations. Mercury RM ATS is configured to centralize job posting and candidate intake for Austin Health Victoria's recruiting and talent acquisition teams across the health network, standardizing application workflows and status transitions within a hosted career-portal architecture.
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Core HR | HCM |
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2025 | 2025 |
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Payroll | HCM |
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2025 | 2025 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Austin Health Victoria deployed Cisco Webex Meetings on its website. This deployment positions Cisco Webex Meetings as the Audio Video and Web Conferencing solution for Austin Health Victoria, enabling browser based and client based meeting access to support internal collaboration and external stakeholder engagement across the organization.
The implementation emphasizes core Cisco Webex Meetings capabilities, including multi party video, audio conferencing, screen sharing, meeting scheduling and recording, with web embedded meeting entry points exposed on the public site. Operational controls include administrator provisioning and meeting access and recording permissions to control participant access, aligning governance to standard conferencing workflows rather than adding new backend integrations.
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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