Tonala, 45403,
Mexico
Autobuses Y Servicios Turistico Technographics
Autobuses Y Servicios Turistico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Autobuses Y Servicios Turistico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9 Autobuses Y Servicios Turistico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Autobuses Y Servicios Turistico has purchased the following applications: BBVA OpenPay Payments for Payment Processing in 2019, Zendesk Service for Customer Support in 2020, MailChannels for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Autobuses Y Servicios Turistico is running and its propensity to invest more and deepen its relationship with Openpay Mexico , Zendesk , MailChannels or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Autobuses Y Servicios Turistico revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Autobuses Y Servicios Turistico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Autobuses Y Servicios Turistico Tech Stack and Enterprise Applications
Autobuses Y Servicios Turistico ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Openpay Mexico | Legacy | BBVA OpenPay Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Autobuses Y Servicios Turistico implemented BBVA OpenPay Payments as its Payment Processing solution on its website. The deployment integrated BBVA OpenPay Payments into the site checkout and reservation flow, using the vendor's web payment APIs and tokenization to capture card information and to support reference payment methods common in Mexico for online bookings.
Operational coverage focuses on online booking payments and the revenue capture function, with finance and operations teams relying on payment status callbacks to reconcile transactions and manage refunds. Governance and process changes centered on defining web-based payment handling procedures, configuring webhook notifications and reconciliation workflows, and reducing PCI exposure through BBVA OpenPay Payments tokenization.
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Autobuses Y Servicios Turistico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020 Autobuses Y Servicios Turistico implemented Zendesk Service for Customer Support on its public website. The deployment embeds Zendesk Service web widget to capture customer inquiries, booking questions and service requests into a centralized ticketing queue tied to the company website.
Configuration emphasizes core ticketing, lightweight agent workspaces and email channel routing suited to a nine person operator based in Mexico. Functional setup focuses on ticket assignment, views and macros to standardize responses, alongside a simple knowledge base for self service, with governance oriented to defined ticket ownership and template driven workflows for the customer service function.
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Autobuses Y Servicios Turistico PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailChannels | Legacy | MailChannels | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Autobuses Y Servicios Turistico implemented MailChannels for Transactional Email on its public website. MailChannels is provisioned to handle outbound SMTP relay and API-based transactional messaging originating from web booking and contact workflows, and is the primary service for the companys customer notifications and booking confirmations.
The deployment concentrates on website-triggered messages and is operated by the web operations and customer service functions within the small Mexico-based organization. Configuration centers on standard Transactional Email capabilities, including SMTP relay, outbound filtering, bounce and delivery status handling, and message queuing and retry logic, with template management and sending controlled at the application layer of the website. MailChannels is cited as the operational delivery channel for these web-originated transactions.
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Autobuses Y Servicios Turistico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Autobuses Y Servicios Turistico
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Autobuses Y Servicios Turistico Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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