Autogrill
Centro Direzionale Milanofiori Palazzo Z Strada 5, Rozzano,
Milan, 20089,
Italy
Milan, 20089,
Italy
39 02 48261
Leisure and Hospitality
Autogrill Technographics
Autogrill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Autogrill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 46000 Autogrill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Autogrill has purchased the following applications: Satispay Payment Processing for Payment Processing in 2020, eXo Platform for Employee Experience in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Autogrill is running and its propensity to invest more and deepen its relationship with Satispay , eXo Platform , Zucchetti or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Autogrill revenues, which have grown to $4.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Autogrill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Autogrill Tech Stack and Enterprise Applications
Autogrill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Satispay | Legacy | Satispay Payment Processing | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Autogrill implemented Satispay Payment Processing across its Italian network to enable contactless smartphone payments. The Satispay Payment Processing deployment was positioned within the Payment Processing category and targeted food and beverage and travel retail payments at point of sale across Autogrill service points in Italy.
Functional capabilities implemented included QR code based payment acceptance, app integration for customer-initiated authorization, and mobile checkout workflows that operated alongside Autogrill's Click&Good/MyAutogrill ordering. Satispay Payment Processing was configured to support app-driven transaction flows and to integrate at the point of sale with Autogrill's existing mobile ordering entry points.
The rollout covered more than 400 Italian outlets and was announced during the COVID-19 period, reflecting an operational priority to reduce physical contact at checkout. The integration was executed as a parallel payment option used alongside Click&Good/MyAutogrill ordering, aligning payments with digital ordering channels and store-level checkout operations.
Governance and operational changes focused on updating in-store checkout procedures and aligning store operations with mobile ordering and payment acceptance, with coordination between digital channels and frontline store teams. Outcomes explicitly noted by Autogrill include reduced physical contact and faster transactions as a result of the Satispay Payment Processing deployment.
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Autogrill HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eXo Platform | Legacy | eXo Platform | Employee Experience | HCM | n/a | 2014 | 2014 |
In 2014, Autogrill implemented eXo Platform to deliver Employee Experience capabilities on its website. eXo Platform was provisioned as a web-based employee portal to centralize intranet content, social collaboration, and knowledge sharing typical of Employee Experience platforms. The deployment model emphasized web hosting on Autogrill's site, positioning the platform as the public-entry point for employee-facing services.
Implementation scope addressed internal communications, document publishing workflows, and collaborative communities used by HR and corporate communications, aligning the eXo Platform with core Employee Experience business functions. Configuration work focused on portal theming, access control, and content lifecycle governance to support editorial roles and publishing workflows. Operational coverage was centered on Autogrill's corporate web properties rather than separate desktop installations. The presence of eXo Platform on the Autogrill website indicates a consolidation of intranet and employee engagement capabilities into a single web-hosted application layer.
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Learning and Development | HCM |
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2019 | 2019 |
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Autogrill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Autogrill implemented Cisco Webex Meetings as an embedded conferencing capability on its corporate website. Cisco Webex Meetings is used to provide on-demand audio and video sessions surfaced through public web pages and internal collaboration touchpoints for the Italy headquartered leisure and hospitality operator.
Configuration focuses on Cisco Webex Meetings core modules, including scheduling and calendar based meeting orchestration, browser based video and audio, screen sharing, meeting recording, and guest access controls. These functional components align with the Audio Video and Web Conferencing category and support customer facing sessions, supplier coordination, and remote training scenarios.
The deployment architecture is web embedded, leveraging the Cisco Webex Meetings hosted service surfaced through Autogrill’s public web properties and internal collaboration workflows. Operational coverage includes corporate communications, customer engagement, and HR training, with central IT responsible for tenant settings, policy enforcement, and site level configuration.
Rollout and governance emphasize centralized policy management for meeting controls, guest access, and content recording to maintain consistency across the web integrated conferencing instances. The narrative centers on Autogrill Cisco Webex Meetings Audio Video and Web Conferencing implementation and the technical approach to embedding real time collaboration into public and internal web experiences.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Autogrill Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2025 | 2025 |
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Autogrill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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Autogrill TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Autogrill PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Autogrill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Autogrill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Autogrill
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Autogrill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Autogrill IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Autogrill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Autogrill Technographics
Autogrill is a Leisure and Hospitality organization based in Italy,
with around 46000 employees and annual revenues of $4.15 billion.
Autogrill operates a diverse technology stack with applications such as
Satispay Payment Processing, eXo Platform and Cisco Webex Meetings,
covering areas like Payment Processing, Employee Experience and Audio Video and Web Conferencing.
Autogrill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Satispay, eXo Platform and Cisco Systems.
Autogrill recently adopted applications including
accessWidget in 2025, AccessiWay in 2025 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Autogrill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Autogrill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Autogrill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.