Milan, 20089,
Italy
Autogrill Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Autogrill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 46000 Autogrill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Autogrill has purchased the following applications: Satispay Payment Processing for Payment Processing in 2020, Zucchetti Skillato for Learning and Development in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Autogrill is running and its propensity to invest more and deepen its relationship with Satispay , Zucchetti , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Autogrill revenues, which have grown to $4.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Autogrill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Satispay | Legacy | Satispay Payment Processing | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Autogrill implemented Satispay Payment Processing across its Italian network to enable contactless smartphone payments. The Satispay Payment Processing deployment was positioned within the Payment Processing category and targeted food and beverage and travel retail payments at point of sale across Autogrill service points in Italy.
Functional capabilities implemented included QR code based payment acceptance, app integration for customer-initiated authorization, and mobile checkout workflows that operated alongside Autogrill's Click&Good/MyAutogrill ordering. Satispay Payment Processing was configured to support app-driven transaction flows and to integrate at the point of sale with Autogrill's existing mobile ordering entry points.
The rollout covered more than 400 Italian outlets and was announced during the COVID-19 period, reflecting an operational priority to reduce physical contact at checkout. The integration was executed as a parallel payment option used alongside Click&Good/MyAutogrill ordering, aligning payments with digital ordering channels and store-level checkout operations.
Governance and operational changes focused on updating in-store checkout procedures and aligning store operations with mobile ordering and payment acceptance, with coordination between digital channels and frontline store teams. Outcomes explicitly noted by Autogrill include reduced physical contact and faster transactions as a result of the Satispay Payment Processing deployment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zucchetti | Legacy | Zucchetti Skillato | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019 Autogrill implemented Zucchetti Skillato to manage mandatory and voluntary training across its workforce, deploying the solution as part of its Learning and Development strategy to increase compliance and frontline staff engagement. The project targeted roughly 20,000 employees through a gamified, mobile-first learning management environment branded as MyAcademy, with a specific emphasis on compliance training and engagement for customer-facing roles.
The deployment of Zucchetti Skillato included core learning modules for mandatory compliance courses and voluntary upskilling, gamification mechanics to drive participation, mobile-first course delivery, content cataloging and assignment workflows, and role-based progress tracking and reporting. Zucchetti Skillato was configured to support classroom scheduling and digital course delivery, and to surface completion records for HR and learning administrators through built-in reporting and dashboard capabilities.
Project materials indicate an inferred module-level integration with Zucchetti HR to align user profiles, assignments and completion status, a connection consistent with the combined Zucchetti portfolio. Operational scope was concentrated in Italy and oriented to HR and learning functions, with rollout focused on frontline staff and their managers for ongoing compliance and engagement management.
Governance was vested in HR and L&D teams who managed content assignment, compliance rules and participation incentives, and the platform was branded as MyAcademy to improve adoption among store level employees. Improved participation and stronger compliance tracking are cited as primary outcomes of the Zucchetti Skillato implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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