AI Buyer Insights:

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

AV Express
Location
6781 Hopkins Road,
Mentor, 44060, OH,
United States
Website
https://www.av-express.com/
Phone
1 877-302-8397
Artw industry
Retail
Employee
Revenue

AV Express Technographics

AV Express Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AV Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 AV Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that AV Express has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2018, Oracle NetSuite Commerce for eCommerce in 2008 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AV Express is running and its propensity to invest more and deepen its relationship with LivePerson , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AV Express revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AV Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

AV Express Tech Stack and Enterprise Applications

AV Express AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, AV Express deployed LivePerson Conversational Cloud on its website. The deployment uses LivePerson Conversational Cloud in the Chatbots and Conversational AI category to provide web-based conversational interfaces for customers of the 20-employee retail operation. The implementation centers on embedding a web chat widget and authoring conversational message flows to support customer engagement during browsing and checkout. Configuration and operational coverage focus on website customer service and online sales interactions, with agent-facing tools enabled for live agent handoff and conversation routing. Functional capabilities implemented reflect standard Chatbots and Conversational AI workflows, including automated messaging, scripted responses, and conversation analytics to support agent queuing and response management. Governance concentrated on conversational content and agent handling procedures to align chat operations with existing customer service processes.
AV Express Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, AV Express implemented Microsoft 365 to establish a cloud-first Collaboration platform across the organization. The company documents Microsoft 365 usage on its public website, indicating the tenant is actively surfaced for collaboration and content delivery scenarios. Microsoft 365 was deployed to provide core Collaboration capabilities including hosted email, document libraries, file sync and sharing, and real time team chat and meetings. Configuration patterns align with small business tenant models, using the Microsoft 365 admin center for user provisioning, license assignment, and role based administrative controls. The deployment is applied across internal business functions such as sales, operations, and administrative staff, and the presence of Microsoft 365 on the website suggests public facing surfacing of content or contact workflows tied to the tenant. Integrations are implemented within the Microsoft 365 ecosystem, with collaboration services and content management surfaced to external users through the company website. Governance is centered on tenant level administration for roughly 20 users, standardized license management, and centralized identity and access controls within the Microsoft 365 administration stack. The narrative positions AV Express Microsoft 365 Collaboration as the primary collaboration fabric for internal teams and for basic website integrated collaboration features.
AV Express eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite Commerce eCommerce eCommerce n/a 2008 2008
In 2008, AV Express implemented Oracle NetSuite Commerce. The company deployed Oracle NetSuite Commerce as a cloud-hosted eCommerce platform to establish an online storefront and manage retail transactions for its small, US-based retail operation. Deployment was sized to support a 20-employee organization and prioritized catalog-driven merchandising and online order capture for direct-to-consumer sales. Configuration focused on core commerce modules including product catalog management, SKU and pricing controls, shopping cart and checkout workflows, order management and fulfillment orchestration, and customer account and returns handling. Operational coverage centered on sales and fulfillment functions within the retail organization, and governance established centralized ownership of the product catalog and order processing workflows to align merchandising, pricing, and fulfillment responsibilities.
eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2015 2015
AV Express CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2011 2011
AV Express IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at AV Express

First Name Last Name Title Function Department Email Phone
Marketing Coordinator/Web/Graphic Designer Manager Marketing
Show All Contacts

Apps Being Evaluated by AV Express Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AV Express IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AV Express digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD AV Express Technographics
AV Express is a Retail organization based in United States, with around 20 employees and annual revenues of $1.0 million.
AV Express operates a diverse technology stack with applications such as LivePerson Conversational Cloud, Microsoft 365 and Oracle NetSuite Commerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
AV Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LivePerson, Microsoft and Oracle.
AV Express recently adopted applications including Oracle NetSuite SuiteCommerce in 2020, Akamai CDN in 2020 and Microsoft 365 in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AV Express’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AV Express’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AV Express technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.