Sydney, 2000, NSW,
Australia
Avant Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Avant Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Avant Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avant Insurance has purchased the following applications: Moodle LMS for Learning and Development in 2021, Duck Creek Claims for Insurance Claims Management in 2019, Duck Creek Insights for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avant Insurance is running and its propensity to invest more and deepen its relationship with Moodle , ADP , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avant Insurance revenues, which have grown to $324.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avant Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
|
|
|
|
|
Payroll | HCM |
|
2013 | 2013 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2022 | 2022 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Avant Insurance implemented Duck Creek Claims as part of a broader adoption of Duck Creek OnDemand, positioning Duck Creek Claims within the company’s Insurance Claims Management footprint. The deployment followed Avant’s selection of Duck Creek Policy, Duck Creek Rating, and Duck Creek Billing OnDemand, all hosted on Microsoft Azure, to support a move to configuration-driven SaaS applications.
The implementation context centered on improving member experience and operational agility for Australia’s largest medical indemnity insurer. Avant’s journey began with Duck Creek Rating for configurable pricing and product configuration, then expanded through an RFP to include policy and billing, with Duck Creek Claims added to provide an integrated claims handling capability aligned to their next-generation enterprise architecture.
Configuration and modular capabilities were emphasized, using Duck Creek Claims to model claim intake, adjudication workflows, and claims lifecycle orchestration consistent with Insurance Claims Management expectations. The approach relied on product configuration tools rather than heavy code customization, enabling faster change cycles and alignment between claims rules, rating logic, and billing events.
Operational integration tied Duck Creek Claims to Duck Creek Policy, Duck Creek Rating, and Duck Creek Billing within Duck Creek OnDemand, creating shared data contexts for policy, member, and financial information. The rollout targeted core claims operations, member services, underwriting touchpoints, and billing reconciliation across Avant’s Australian operations, leveraging the SaaS platform for centralized updates and environment management.
Governance emphasized enterprise architecture and speed to market, with CIO-level sponsorship to standardize processes and support configuration governance across claims, policy, and billing domains. The stated outcomes included an uplift in member interactions and improved agility to implement product and process change through Duck Creek Claims and the wider Duck Creek OnDemand suite.
|
|
|
|
|
Insurance Policy Administration | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Time Tracking and Billing | ERP Services and Operations |
|
2019 | 2019 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Insights | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019 Avant Insurance implemented Duck Creek Insights as part of its Duck Creek OnDemand deployment to strengthen analytics across its insurance operations. The implementation sits within Duck Creek OnDemand running in the Microsoft Azure cloud, aligning Duck Creek Insights with the broader Duck Creek suite that Avant deployed for Policy, Rating, and Billing to support member-facing services.
Duck Creek Insights was configured to deliver Analytics and BI capabilities including centralized reporting, configurable dashboards, and data visualization to support underwriting, product configuration, billing reconciliation, and customer service workflows. The implementation leveraged the Duck Creek suite architecture and the configuration-driven tooling that Avant had adopted with Duck Creek Rating, enabling business users to modify analytics views and reporting artifacts without heavy custom development.
Operationally the deployment connected Analytics and BI to the Policy, Rating, and Billing OnDemand modules within the Duck Creek environment, creating a unified data surface for member experience, product tailoring, and operational monitoring across Avant Insurance Limited. The scope emphasized insurer business functions such as product management, member engagement, claims support, and billing operations, using Duck Creek Insights to surface metrics and analytics aligned to those domains.
Governance focused on embedding the new analytics capabilities into Avant’s next-generation enterprise architecture, with configuration-led change processes and cross-functional ownership between IT and business teams to accelerate speed to market and agility. The implementation supported Avant’s stated objectives of uplifting customer experience and enabling more personalized member products by operationalizing Analytics and BI through Duck Creek Insights within the Duck Creek OnDemand cloud environment.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||