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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

Avaya
Location
350 Mt. Kemble Avenue,
Morristown, 7960, NJ,
United States
Website
https://www.avaya.com/
Phone
1 866-282-9267
Artw industry
Professional Services
Employee
Revenue

Avaya Technographics

Avaya Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Avaya and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8063 Avaya employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Avaya has purchased the following applications: FIS GETPAID for AR Automation in 2011, SAP SuccessFactors Employee Central for Core HR in 2015, Eptura Serraview Space Planning for Facility Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Avaya is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Zuora or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Avaya revenues, which have grown to $3.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avaya intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Avaya Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FIS Global Legacy FIS GETPAID AR Automation ERP Financial Management n/a 2011 2011
ERP Financial ERP Financial Management 2022 2023
ERP Financial ERP Financial Management 2023 2023
Expense Management ERP Financial Management 2010 2010
Subscription and Recurring Billing ERP Financial Management 2019 2019
Tax Management ERP Financial Management 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Workday HCM SAP SuccessFactors Employee Central Core HR HCM n/a 2015 2015
Payroll HCM 2016 2016
Recruiting, Applicant Tracking System HCM 2015 2015
Talent Assessment HCM 2020 2020
Workforce Analytics HCM 2015 2015
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Eptura Legacy Eptura Serraview Space Planning Facility Management ERP Services and Operations Cushman & Wakefield 2018 2019
In 2018 Avaya deployed Eptura Serraview Space Planning to address Facility Management requirements across its United States corporate real estate and workplace portfolio. The implementation was delivered with Cushman & Wakefield and targeted consolidation of floor plans, occupancy validation and chargeback workflows to enable centralized space reporting and governance. Eptura Serraview Space Planning was configured to consolidate floor plans and canonical occupancy records, and it used Serraview workplace optimization and workforce enablement capabilities to accelerate reporting and improve employee experience. Functional capabilities implemented included space inventory management, occupancy analytics, workforce enablement tooling, and chargeback calculation to support finance and real estate decisioning. The deployment supported corporate real estate, workplace operations and finance teams within Avaya US, with Cushman & Wakefield acting as the implementation partner. Integrations were focused on operational alignment between space data and chargeback processes, providing a single source of truth for CRE and workplace management workflows. Governance changes centered on using validated occupancy data and chargeback reporting to drive portfolio decisions and operational policy for space allocation. Outcomes stated by the project included closing 15 leases and reducing Avaya’s footprint by nearly 25 percent, achieved through data-driven portfolio decisions enabled by Serraview.
Facility Management ERP Services and Operations 2015 2016
Field Service Management ERP Services and Operations 2018 2018
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2016 2016
Analytics and BI Analytics and BI 2022 2022
Analytics and BI Analytics and BI 2015 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2013 2013
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Video Editing Content Management 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Analytics CRM 2019 2019
Customer Experience CRM 2021 2021
Customer Experience CRM 2011 2011
Customer Support CRM 2017 2017
Data Management Platform CRM 2016 2016
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2012 2012
Marketing Automation CRM 2011 2011
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2012 2012
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
IT Service Management ITSM 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procure to Pay Procurement 2015 2015
Procurement Procurement 2015 2015
Supplier Relationship Management Procurement 2015 2015
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Apps Development PaaS 2022 2023
Robotic Process Automation PaaS 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2012 2012
Single Sign-On (SSO) IaaS 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2015 2016
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Avaya
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Avaya Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Avaya Technographics

Avaya is a Professional Services organization based in United States, with around 8063 employees and annual revenues of $3.10 billion.

Avaya operates a diverse technology stack with applications such as FIS GETPAID, SAP SuccessFactors Employee Central and Eptura Serraview Space Planning, covering areas like AR Automation, Core HR and Facility Management.

Avaya has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as FIS Global, SAP and Eptura.

Avaya recently adopted applications including SAP S/4 HANA in 2023, SAP S/4HANA Cloud in 2022 and Oracle Essbase in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Avaya’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Avaya’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Avaya technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.