List of Eptura Serraview Space Planning Customers
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Since 2010, our global team of researchers has been studying Eptura Serraview Space Planning customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Eptura Serraview Space Planning for Facility Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Eptura Serraview Space Planning for Facility Management include: Bank of Montreal, a Canada based Banking and Financial Services organisation with 53597 employees and revenues of $25.19 billion, Suncorp Australia, a Australia based Insurance organisation with 11500 employees and revenues of $10.14 billion, Avaya, a United States based Professional Services organisation with 8063 employees and revenues of $3.10 billion, Ove Arup Systems, a United Kingdom based Professional Services organisation with 18000 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using Eptura Serraview Space Planning, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Eptura Serraview Space Planning customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avaya | Professional Services | 8063 | $3.1B | United States | Eptura | Eptura Serraview Space Planning | Facility Management | 2018 | Cushman & Wakefield |
In 2018 Avaya deployed Eptura Serraview Space Planning to address Facility Management requirements across its United States corporate real estate and workplace portfolio. The implementation was delivered with Cushman & Wakefield and targeted consolidation of floor plans, occupancy validation and chargeback workflows to enable centralized space reporting and governance.
Eptura Serraview Space Planning was configured to consolidate floor plans and canonical occupancy records, and it used Serraview workplace optimization and workforce enablement capabilities to accelerate reporting and improve employee experience. Functional capabilities implemented included space inventory management, occupancy analytics, workforce enablement tooling, and chargeback calculation to support finance and real estate decisioning.
The deployment supported corporate real estate, workplace operations and finance teams within Avaya US, with Cushman & Wakefield acting as the implementation partner. Integrations were focused on operational alignment between space data and chargeback processes, providing a single source of truth for CRE and workplace management workflows.
Governance changes centered on using validated occupancy data and chargeback reporting to drive portfolio decisions and operational policy for space allocation. Outcomes stated by the project included closing 15 leases and reducing Avaya’s footprint by nearly 25 percent, achieved through data-driven portfolio decisions enabled by Serraview.
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Bank of Montreal | Banking and Financial Services | 53597 | $25.2B | Canada | Eptura | Eptura Serraview Space Planning | Facility Management | 2014 | n/a |
In 2014 Bank of Montreal implemented Eptura Serraview Space Planning as a Facility Management application to centralize occupancy and space planning for its corporate real estate function. The deployment focused on Serraview’s occupancy and space planning tools across the bank’s Canadian estate, establishing a single view of vacancy and desk utilization to inform footprint decisions.
Eptura Serraview Space Planning was configured to provide occupancy mapping, vacancy transparency, and space planning workflows that supported scenario modeling and capacity planning. Functional capabilities emphasized occupancy tracking, space allocation, and reporting for real estate planners, aligning day to day space management with longer term footprint control.
Rollout covered the bank’s corporate real estate teams in Canada and was documented publicly when the case was co presented at WorkTech Toronto 2015, which described one year of benefits following the 2014 deployment. Documented outcomes included improved transparency of vacancy and occupancy planning and actions to avoid adding unnecessary footprint, reflecting operational governance changes in space decision making.
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Ove Arup Systems | Professional Services | 18000 | $2.0B | United Kingdom | Eptura | Eptura Serraview Space Planning | Facility Management | 2025 | n/a |
In 2025, Ove Arup Systems implemented Eptura Serraview Space Planning to unify workplace management across its global estate, aligning the deployment to the Facility Management agenda and addressing inconsistent processes across 80 sites. The program targets a connected, people centric workplace experience for a highly mobile workforce spanning more than 33 countries and incorporates country specific deployments such as an enhanced UK employee engagement layer.
Eptura Serraview Space Planning is deployed as the strategic workplace planning and space management core, with Serraview by Eptura configured for space inventory, occupancy modelling, and workplace planning workflows. The implementation also includes Eptura Engage in the UK to deliver employee experience capabilities and Eptura Visitor in select offices to streamline visitor intake and security workflows. These modules are presented as a unified Facility Management platform to support planning, day to day space operations, and workplace services coordination.
The platform integrates people data from Arup’s People & Culture function into the Eptura environment, creating a holistic dataset that links personnel profiles to assigned and flexible workspace. Consolidation of site data into the single Eptura platform provides a common reference for space utilisation analysis and scheduling, improving visibility across formerly disconnected systems. Integration work focused on synchronising headcount and location attributes, enabling coordinated space allocation and desk hoteling patterns.
Governance and process changes accompanied the technical rollout, with standardized workplace processes introduced to replace disparate local practices and a phased global rollout across the 80 sites. Operational ownership was aligned between Facilities, Workplace Experience, and People & Culture teams to manage configuration standards, change control, and user onboarding across regions. Visitor management was introduced in targeted offices first to validate workflows before broader propagation.
Reported outcomes include a unified approach to workplace management, improved space usage planning, and enhanced employee experience through consistent services and engagement tools. The deployment positions Ove Arup Systems to manage space decisions from a consolidated Facility Management platform while supporting cross site mobility and a consistent workplace experience.
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Insurance | 11500 | $10.1B | Australia | Eptura | Eptura Serraview Space Planning | Facility Management | 2017 | n/a |
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