Tel Aviv, 6706037,
Israel
Aviation Links Technographics
Aviation Links Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aviation Links and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 76 Aviation Links employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aviation Links has purchased the following applications: VirtualSpirits Chatbot for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2021, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aviation Links is running and its propensity to invest more and deepen its relationship with VirtualSpirits , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aviation Links revenues, which have grown to $54.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aviation Links intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aviation Links Tech Stack and Enterprise Applications
Aviation Links AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VirtualSpirits | Legacy | VirtualSpirits Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Aviation Links deployed VirtualSpirits Chatbot on its public website. The VirtualSpirits Chatbot is a web-embedded solution in the Chatbots and Conversational AI category used to handle visitor interactions on the company site.
The implementation emphasized a conversational web interface with scripted FAQ automation, reservation inquiry handling and lead capture workflows, configured to surface scripted responses and to escalate to human agents via handoff triggers. Core functional modules implemented include conversation scripting, intent recognition, response templating and session management, reflecting typical Chatbots and Conversational AI capabilities.
Deployment architecture is consistent with a site-embedded front end and cloud-hosted conversational processing, with the chat widget served into the browser and runtime orchestration managed by the vendor platform. Operational scope centers on customer facing functions for Aviation Links, supporting online reservations and customer service touchpoints that are routed through the website experience.
Governance and content updates are managed through the vendor configuration console and integrated into Aviation Links digital operations and customer service workflows, with day to day script maintenance and escalation rules controlled by in-house web operations. The implementation note is limited to a website deployment and does not reference any named backend system integrations or external implementation partners.
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Aviation Links Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Aviation Links implemented Microsoft 365 to support Collaboration across its organization in Israel. The deployment is visible on Aviation Links' website and corresponds with the company scale of 76 employees, indicating a single-tenant Microsoft 365 footprint managed for corporate communications and content surfaced externally.
The implementation focuses on core Collaboration capabilities found in Microsoft 365, with configuration aligned to standard modules such as Exchange Online for email, Microsoft Teams for meetings and messaging, SharePoint Online for intranet and document publishing, and OneDrive for file synchronization. Governance and operational management are centered on tenant-level administration, including user provisioning, license assignment, and application of security and access policies consistent with Microsoft 365 management workflows.
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Aviation Links CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Aviation Links implemented Hotjar on its website to support Customer Experience initiatives. The deployment focused on site-level instrumentation for the leisure and hospitality operator based in Israel, embedding Hotjar across public-facing pages to capture digital behavior signals.
The implementation used Hotjar capabilities such as session recordings, heatmaps, conversion funnel visualization, and on-page feedback widgets to surface usability friction and visitor intent. A lightweight JavaScript tracking snippet was deployed across targeted pages and configured to record representative sessions and collect unsolicited user feedback, aligning with standard Customer Experience analytics workflows.
Operational ownership rested with the digital and marketing teams, with outputs used by UX, product and customer support functions to prioritize content and usability changes. Governance centered on web property access controls and consent-aware data collection, with instrumentation maintained as part of the company website analytics stack using Hotjar for ongoing behavior analysis.
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Marketing Automation | CRM |
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2022 | 2022 |
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Aviation Links IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Aviation Links CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aviation Links
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aviation Links Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||