Spokane, 99202-2600, WA,
United States
Avista Technographics
Avista Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avista and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1929 Avista employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avista has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2015, Adobe Connect for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avista is running and its propensity to invest more and deepen its relationship with IBM , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avista revenues, which have grown to $1.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avista intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avista Tech Stack and Enterprise Applications
Avista ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
|
Avista Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Avista Corp deployed Adobe Connect on its public website to deliver web-based meeting and event capability. Avista Corp implemented Adobe Connect, the Audio Video and Web Conferencing application, to host live webinars, virtual meeting rooms, and on-demand recordings accessible directly from the corporate site. The implementation positions Adobe Connect to support synchronous presentations and asynchronous playback for external engagement.
Configuration emphasizes persistent meeting rooms, attendee management, screen sharing, and recording and playback capabilities, consistent with Audio Video and Web Conferencing functional workflows. The operational scope is external communications and customer-facing events, with usage aligned to corporate communications and customer engagement functions due to the site-level integration. Administration, scheduling, and access controls are handled through Adobe Connect native controls, providing centralized meeting provisioning on the public-facing site.
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Collaboration | Collaboration |
|
2015 | 2015 |
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Avista Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Avista Corp deployed DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature into customer-facing web forms to capture legally binding electronic signatures for customer interactions and consent workflows related to utility services. This approach positions the application as the primary web-based digital signature mechanism for online customer transactions and document capture.
The implementation leverages core Digital Signing capabilities including templated envelopes, signer authentication, audit trail and secure signature capture, delivered via an embedded web signing flow. Operational coverage is centered on front-office web channels and customer service touchpoints, with governance focused on signature traceability, retention of signing records and compliance with electronic signature standards. DocuSign eSignature is restated here as the application providing the Digital Signing functionality for Avista Corp website interactions.
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Avista CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
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2020 | 2020 |
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Avista TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
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Avista IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Avista
Apps Being Evaluated by Avista Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-10 | Avista | Evaluated | SAP | SAP S/4HANA Utilities | Utilities ERP | ERP Services and Operations |
| 2025-08-11 | Avista | Evaluated | The Trade Desk | The Trade Desk | Digital Advertising Platform | CRM |
| 2025-06-09 | Avista | Evaluated | Oracle | Oracle E-Business Suite | ERP Financial | ERP |