Avista Corp
1411 East Mission Avenue,
Spokane, 99202-2600, WA,
United States
Spokane, 99202-2600, WA,
United States
1 617-443-2400
Utilities
Avista Corp Technographics
Avista Corp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avista Corp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1982 Avista Corp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avista Corp has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2021, Salesforce Marketing Cloud for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avista Corp is running and its propensity to invest more and deepen its relationship with Adobe Systems , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avista Corp revenues, which have grown to $1.44 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avista Corp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avista Corp Tech Stack and Enterprise Applications
Avista Corp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Avista Corp deployed Adobe Connect on its public website to deliver web-based meeting and event capability. Avista Corp implemented Adobe Connect, the Audio Video and Web Conferencing application, to host live webinars, virtual meeting rooms, and on-demand recordings accessible directly from the corporate site. The implementation positions Adobe Connect to support synchronous presentations and asynchronous playback for external engagement.
Configuration emphasizes persistent meeting rooms, attendee management, screen sharing, and recording and playback capabilities, consistent with Audio Video and Web Conferencing functional workflows. The operational scope is external communications and customer-facing events, with usage aligned to corporate communications and customer engagement functions due to the site-level integration. Administration, scheduling, and access controls are handled through Adobe Connect native controls, providing centralized meeting provisioning on the public-facing site.
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Collaboration | Collaboration |
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2015 | 2015 |
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Avista Corp Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Avista Corp deployed DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature into customer-facing web forms to capture legally binding electronic signatures for customer interactions and consent workflows related to utility services. This approach positions the application as the primary web-based digital signature mechanism for online customer transactions and document capture.
The implementation leverages core Digital Signing capabilities including templated envelopes, signer authentication, audit trail and secure signature capture, delivered via an embedded web signing flow. Operational coverage is centered on front-office web channels and customer service touchpoints, with governance focused on signature traceability, retention of signing records and compliance with electronic signature standards. DocuSign eSignature is restated here as the application providing the Digital Signing functionality for Avista Corp website interactions.
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Avista Corp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020 Avista Corp implemented Salesforce Marketing Cloud for Marketing Automation on its public website, establishing the application as the principal digital channel for customer communications and utility marketing functions. The year 2020 marks deployment of Salesforce Marketing Cloud to capture web interactions and drive subscription and outreach workflows across online customer touchpoints.
Salesforce Marketing Cloud was configured to support email campaign management, audience segmentation, content personalization, and journey orchestration, reflecting standard Marketing Automation capabilities. Configuration emphasized reusable content blocks, subscriber list management, and automated send logic to address both promotional outreach and account level communications.
The implementation included embedding Salesforce Marketing Cloud web tracking components into site pages to enable behavioral data capture and web-triggered campaigns, aligning site instrumentation with campaign execution. A cloud hosted architecture centralized campaign scheduling and execution while keeping content assets managed separately from the website content management systems.
Operational ownership was concentrated in marketing and customer communications teams, with campaign governance and approval workflows instituted to control regulated customer messaging and ensure consistent audience segmentation practices. Processes were oriented toward centralized campaign orchestration and compliance minded content review for utility communications.
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Avista Corp TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Avista Corp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Avista Corp
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Customer Service | Director | Customer Service | |
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Director - Products, Services and Customer Technology | Director | Customer Service | |
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Director of Customer and General Services | Director | Customer Service | |
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Apps Being Evaluated by Avista Corp Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Avista Corp IT executives and key decision makers. This section highlights Avista Corp's latest recorded technology evaluations, including The Trade Desk for Digital Advertising Platform on 2025-08-11 and Oracle E-Business Suite for ERP Financial on 2025-06-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Avista Corp digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-11 | Avista Corp | Evaluated | The Trade Desk | The Trade Desk | Digital Advertising Platform | CRM |
| 2025-06-09 | Avista Corp | Evaluated | Oracle | Oracle E-Business Suite | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Avista Corp Technographics
Avista Corp is a Utilities organization based in United States,
with around 1982 employees and annual revenues of $1.44 billion.
Avista Corp operates a diverse technology stack with applications such as
Adobe Connect, DocuSign eSignature and Salesforce Marketing Cloud,
covering areas like Audio Video and Web Conferencing, Digital Signing and Marketing Automation.
Avista Corp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems, DocuSign and Salesforce.
Avista Corp recently adopted applications including
DocuSign eSignature in 2021, Salesforce Marketing Cloud in 2020 and Adobe Connect in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Avista Corp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Avista Corp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Avista Corp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.