Doral, 33122, FL,
United States
AvMed Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AvMed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 AvMed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AvMed has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2020, HealthRules Payer for Core Admin Processing System in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AvMed is running and its propensity to invest more and deepen its relationship with UKG , HealthEdge Software , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AvMed revenues, which have grown to $850.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AvMed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, AvMed implemented UKG Pro Recruiting (ex UltiPro Recruiting). The implementation is visible as a public-facing job board hosted on AvMed's website using UltiPro Recruiting, positioning UKG Pro Recruiting (ex UltiPro Recruiting) as AvMed's Recruiting,Applicant Tracking System for HR and talent acquisition.
The deployment configures core applicant tracking capabilities typical of the category, including job requisition posting, candidate profile capture, automated candidate workflows, screening and interview scheduling, and offer management. UKG Pro Recruiting (ex UltiPro Recruiting) is used to manage career site job listings and to centralize candidate records, resume parsing, and recruiter workflow orchestration.
Operational scope focuses on AvMed's HR and Talent Acquisition functions across the organization, with the system serving as the primary career site and applicant intake channel. Configuration emphasizes recruiter queues, requisition approval routing, and candidate status tracking consistent with Recruiting,Applicant Tracking System processes.
Governance centers on centralized recruiting process controls and standardized hiring workflows, with HR owning requisition lifecycle and candidate governance. The implementation documents and enforces recruiter access, requisition approval steps, and candidate record retention within the UKG Pro Recruiting (ex UltiPro Recruiting) environment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, AvMed implemented HealthRules Payer as its Core Admin Processing System. HealthRules Payer was provisioned to support Medicare Advantage product administration for 24 clients operating in 48 states and the District of Columbia, covering more than 4 million lives.
The implementation focused on core payer capabilities consistent with a Core Admin Processing System, including member enrollment and eligibility management, claims adjudication and benefits configuration, billing and remittance orchestration, provider management, and risk adjustment workflow support. HealthRules Payer configurations leveraged rule engine driven plan logic and benefits tables to represent Medicare Advantage plan variations and plan-level business rules.
Operational scope for the deployment encompassed plan operations, claims processing, enrollment operations, actuarial inputs, and provider relations teams, centralizing administration for AvMed’s Medicare Advantage lines. The AvMed HealthRules Payer Core Admin Processing System serves as the authoritative system for plan administration and claims adjudication business functions across those lines.
Governance for the rollout emphasized configuration management and standardized plan rule governance, with plan operations and IT accountable for ongoing rule changes, testing, and client onboarding processes. Onboarding activities consolidated plan-level configurations to a single HealthRules Payer instance to maintain consistent policy enforcement across the 24 Medicare Advantage clients.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, AvMed implemented Zoom to provide Audio Video and Web Conferencing across member-facing channels and internal collaboration. The Zoom deployment is embedded on their website, indicating a cloud-hosted web client implementation of Zoom for live member engagement, virtual meetings, and web-based events.
The implementation leverages core Audio Video and Web Conferencing capabilities such as scheduled meetings, webinar functionality, cloud recording, participant controls, and administrative user management, configured to support communications, customer service interactions, marketing webinars, and internal team collaboration. Governance appears focused on access and scheduling workflows and centralized administration of conferencing features, with the Zoom application managed as the primary web-embedded conferencing layer for AvMed’s online presence.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2017 |
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CRM | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2010 | 2010 |
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Sales Performance Management | SPM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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