AVOXI
1000 Circle 75 Pkwy Suite 500,
Atlanta, 30339, GA,
United States
Atlanta, 30339, GA,
United States
1 770-937-9735
Communications
AVOXI Technographics
AVOXI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AVOXI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 AVOXI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AVOXI has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, TeamSupport SnapEngage for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AVOXI is running and its propensity to invest more and deepen its relationship with Intuit , TeamSupport , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AVOXI revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AVOXI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AVOXI Tech Stack and Enterprise Applications
AVOXI ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, AVOXI implemented Intuit Quickbooks Enterprise as its ERP Financial system to centralize accounting and core financial workflows for the company. The deployment aligned with the communications firm’s finance and billing needs and supported the accounting team at its United States operations, reflecting the organization’s existing QuickBooks proficiency among staff.
The Intuit Quickbooks Enterprise implementation focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, and consolidated financial reporting. Configuration work emphasized a structured chart of accounts, period close workflows, and custom reporting to support month end processes and operational financial oversight.
Operational coverage included finance, billing, and accounting functions, with staff using Excel, Word, and Outlook alongside Intuit Quickbooks Enterprise for reconciliations, document management, and email communications. User access controls and audit trail functionality were configured to enforce accounting governance and control financial transaction workflows.
Rollout activities emphasized role-based access and procedural documentation for accounting processes, and training leveraged the team’s computer proficiency with QuickBooks to accelerate adoption. Governance centered on codifying accounting policies within the system and establishing regular close and reporting cadence for the finance organization.
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AVOXI AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, AVOXI implemented TeamSupport SnapEngage on its public website to deliver conversational support. The deployment is categorized as Chatbots and Conversational AI and targets customer service and pre-sales engagement across AVOXI’s web channels.
TeamSupport SnapEngage was configured as an embedded web chat widget providing real-time chat, automated response templates, proactive chat invites and agent handoff workflows. Configuration emphasized session transcript capture, routing rules and canned responses to standardize first contact resolution workflows and ensure consistent conversation handling.
Operational coverage focused on the company’s customer-facing website pages, with AVOXI’s support organization managing administrative controls for routing, message templates and conversation handling. The implementation prioritized lightweight site-level deployment and integration into existing support workflows via transcript and routing capabilities, enabling web-originated conversations to be processed through established support and sales channels.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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AVOXI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, AVOXI implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is a Google-managed SaaS tenancy associated with AVOXI's corporate domain and is observable through assets on the company website, indicating organization-level adoption rather than a single-user trial.
Google Workspace (Formerly Google G-Suite) was configured to provide core Collaboration capabilities including corporate email, shared calendars, document collaboration with Google Docs and Sheets, Drive-based file storage, and Meet for virtual meetings. Administration appears to be managed through the Google Admin console for user provisioning, group management, and access controls, aligning with typical collaboration governance and identity workflows for cloud email and productivity suites.
Operationally the implementation supports day-to-day corporate communications and collaborative workflows across the business, and it is surfaced in public touchpoints such as the AVOXI website. The narrative centers on Google Workspace as the Collaboration backbone for AVOXI, emphasizing cloud-hosted productivity, centralized user administration, and document collaboration functionality.
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AVOXI eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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AVOXI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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AVOXI ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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AVOXI PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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AVOXI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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AVOXI CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AVOXI
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer, Founder | CXO | Finance | |
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CTO | CXO | Finance | |
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Vice President of Global Sales, Retail | VP | Sales | |
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Director of Global Customer Operations | Director | Customer Service | |
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Apps Being Evaluated by AVOXI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AVOXI IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AVOXI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD AVOXI Technographics
AVOXI is a Communications organization based in United States,
with around 80 employees and annual revenues of $8.0 million.
AVOXI operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, TeamSupport SnapEngage and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
AVOXI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, TeamSupport and Google.
AVOXI recently adopted applications including
6sense Account Engagement Platform in 2023, WooCommerce in 2021 and Zoominfo Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AVOXI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AVOXI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AVOXI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.