AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Awana Tech Stack and Enterprise Applications

Awana ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Intacct ERP Financial ERP Financial Management n/a 2015 2015
In 2015, Awana implemented Sage Intacct as its ERP Financial system. Awana uses Sage Intacct as its ERP Financial system to support finance and accounting functions across its United States nonprofit operations and centralized back office. The Sage Intacct deployment emphasized core financial modules, including general ledger, accounts payable, accounts receivable, cash management, reporting, and nonprofit fund accounting configurations to support donor and grant tracking. Sage Intacct Cloud Accounting was configured to provide consolidated financial visibility and structured accounting workflows consistent with nonprofit reporting requirements. Integrations were established with Salesforce and Salesforce Pardot for constituent and donor data flows, using DataLoader and Informatica for ETL and data synchronization into Sage Intacct Cloud Accounting. These integrations connect fundraising and CRM records to financial transactions to align revenue recognition and contribution processing between systems. Governance and operational administration were centralized, with explicit oversight to ensure proper administration of all software platforms and applications. Platform governance focused on integration stewardship, data hygiene, configuration management, and role based access for finance and development teams, reflecting the documented proficiency in Salesforce, Pardot, DataLoader, Informatica, and Intacct Cloud Accounting.
Awana HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Gallup Legacy Gallup Q12 Employee Engagement HCM n/a 2018 2018
In 2018, Awana implemented Gallup Q12 as its Employee Engagement platform to formalize engagement measurement and manager-led development across the organization. The implementation was executed under the Manager of Talent Development role, which documented running Gallup Q12 throughout the organization while serving from September 2018 to July 2020. The Gallup Q12 deployment focused on standard Employee Engagement workflows, including recurring engagement survey administration, manager coaching cycles tied to survey results, and structured employee development pathways. Gallup Q12 was used to surface engagement drivers, inform manager training content, and create strengths-oriented conversations as part of ongoing talent development programming. Operational scope covered the Talent Development function and management tiers across Awana, which employs approximately 500 staff in the United States. The rollout emphasized organization-wide adoption rather than isolated piloting, with managers trained to interpret Gallup Q12 results and to translate survey signals into team-level development plans. Governance was formalized through manager training programs and a Culture Champion approach, with the Talent Development manager responsible for execution and for developing employee developmental pathways. The narrative indicates a sustained implementation effort tied to role-based training and culture stewardship rather than a one-time survey event.
Awana AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Awana deployed Tawk.to as a web-based engagement layer on its public website. The Tawk.to implementation sits in the Chatbots and Conversational AI category and provides a hosted chat widget to capture visitor inquiries and support web engagement on awana.org. The deployment used the vendor's hosted widget embedded across site pages, and provided a browser-based agent console for staff to manage conversations. Configuration emphasized common Chatbots and Conversational AI capabilities including real-time live chat, canned responses, visitor presence indicators, and session transcript capture to support supporter services and web engagement functions. Operational responsibility was assigned to digital engagement and supporter services teams, who handle inbound chats, maintain conversation histories, and route requests through agent console workflows. No backend system integrations were specified in the source, so the implementation functioned primarily as a standalone web chat layer.
Awana Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2011 2011
Awana eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Awana CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2018 2018
Call Center CRM 2018 2018
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2010 2010
Awana ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Awana PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Awana IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2011 2011
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Awana

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Awana Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Awana IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Awana digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Awana Technographics
Awana is a Non Profit organization based in United States, with around 500 employees and annual revenues of $40.0 million.
Awana operates a diverse technology stack with applications such as Sage Intacct, Gallup Q12 and Tawk.to, covering areas like ERP Financial, Employee Engagement and Chatbots and Conversational AI.
Awana has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Gallup and Tawk.to.
Awana recently adopted applications including WooCommerce in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Awana’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Awana’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Awana technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.