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Awana Technographics
Awana Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Awana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Awana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Awana has purchased the following applications: Sage Intacct for ERP Financial in 2015, Gallup Q12 for Employee Engagement in 2018, Tawk.to for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Awana is running and its propensity to invest more and deepen its relationship with Sage , Gallup , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Awana revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Awana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Awana Tech Stack and Enterprise Applications
Awana ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Awana implemented Sage Intacct as its ERP Financial system. Awana uses Sage Intacct as its ERP Financial system to support finance and accounting functions across its United States nonprofit operations and centralized back office.
The Sage Intacct deployment emphasized core financial modules, including general ledger, accounts payable, accounts receivable, cash management, reporting, and nonprofit fund accounting configurations to support donor and grant tracking. Sage Intacct Cloud Accounting was configured to provide consolidated financial visibility and structured accounting workflows consistent with nonprofit reporting requirements.
Integrations were established with Salesforce and Salesforce Pardot for constituent and donor data flows, using DataLoader and Informatica for ETL and data synchronization into Sage Intacct Cloud Accounting. These integrations connect fundraising and CRM records to financial transactions to align revenue recognition and contribution processing between systems.
Governance and operational administration were centralized, with explicit oversight to ensure proper administration of all software platforms and applications. Platform governance focused on integration stewardship, data hygiene, configuration management, and role based access for finance and development teams, reflecting the documented proficiency in Salesforce, Pardot, DataLoader, Informatica, and Intacct Cloud Accounting.
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Awana HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2018 | 2018 |
In 2018, Awana implemented Gallup Q12 as its Employee Engagement platform to formalize engagement measurement and manager-led development across the organization. The implementation was executed under the Manager of Talent Development role, which documented running Gallup Q12 throughout the organization while serving from September 2018 to July 2020.
The Gallup Q12 deployment focused on standard Employee Engagement workflows, including recurring engagement survey administration, manager coaching cycles tied to survey results, and structured employee development pathways. Gallup Q12 was used to surface engagement drivers, inform manager training content, and create strengths-oriented conversations as part of ongoing talent development programming.
Operational scope covered the Talent Development function and management tiers across Awana, which employs approximately 500 staff in the United States. The rollout emphasized organization-wide adoption rather than isolated piloting, with managers trained to interpret Gallup Q12 results and to translate survey signals into team-level development plans.
Governance was formalized through manager training programs and a Culture Champion approach, with the Talent Development manager responsible for execution and for developing employee developmental pathways. The narrative indicates a sustained implementation effort tied to role-based training and culture stewardship rather than a one-time survey event.
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Awana AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Awana deployed Tawk.to as a web-based engagement layer on its public website. The Tawk.to implementation sits in the Chatbots and Conversational AI category and provides a hosted chat widget to capture visitor inquiries and support web engagement on awana.org. The deployment used the vendor's hosted widget embedded across site pages, and provided a browser-based agent console for staff to manage conversations.
Configuration emphasized common Chatbots and Conversational AI capabilities including real-time live chat, canned responses, visitor presence indicators, and session transcript capture to support supporter services and web engagement functions. Operational responsibility was assigned to digital engagement and supporter services teams, who handle inbound chats, maintain conversation histories, and route requests through agent console workflows. No backend system integrations were specified in the source, so the implementation functioned primarily as a standalone web chat layer.
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Awana Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2011 | 2011 |
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Awana eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Awana CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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Awana ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Awana PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Awana IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Awana
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Awana Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||