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Aware, Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aware, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 81 Aware, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aware, Inc has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2008, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aware, Inc is running and its propensity to invest more and deepen its relationship with Intuit , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aware, Inc revenues, which have grown to $16.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aware, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Aware, Inc implemented Intuit Quickbooks Enterprise as its ERP Financial application to centralize accounting and compliance record keeping. The deployment targeted financial operations that support the companys childcare center activities, explicitly aligning bookkeeping with CACFP auditing and record keeping responsibilities while consolidating routine administrative finance tasks.
Configuration focused on core ERP Financial capabilities consistent with Quickbooks Enterprise, including general ledger accounting, accounts payable and receivable workflows, invoicing and financial reporting, and persistent audit trails for compliance documentation. The implementation supported role based access for administrative staff and bookkeeping users, and accommodated operational recordkeeping needs such as meal program documentation used for CACFP audits.
Operational coverage spanned the accounting function and center administration within the United States, enabling front desk and receptionist duties to intersect with financial tasks such as data entry, invoice processing, and maintaining proof of compliance records. Intuit Quickbooks Enterprise was used as the authoritative financial ledger and record repository for those combined administrative and operational responsibilities.
Governance changes emphasized standardized record templates and a single source of truth for audit artifacts, shifting routine financial record maintenance into documented workflows handled by office staff and accounting personnel. The implementation narrative highlights a practical, compliance oriented use of Intuit Quickbooks Enterprise as the ERP Financial backbone for accounting and CACFP compliance at Aware, Inc.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Aware, Inc implemented Hubspot Live Chat on its public website as a Chatbots and Conversational AI deployment to support customer engagement and lead capture for the Professional Services firm. The rollout placed Hubspot Live Chat into the website channel to provide real-time conversational access for marketing and client engagement workflows.
The implementation used the Hubspot Live Chat embeddable web chat widget and aligned with Chatbots and Conversational AI functional patterns, including automated greeting messages, canned responses for common inquiries, lead capture forms, and chat transcript capture for follow up. Configuration emphasized conversation routing and handoff to human agents, reflecting standard conversational workflow orchestration in this application category.
Operational ownership was oriented to marketing and client services teams for monitoring chat activity, qualifying inbound inquiries, and initiating follow up. Governance focused on web channel controls and messaging templates to ensure consistent client engagement across the site, while the deployment scope remained the public website without additional site or departmental expansions noted in source information.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Aware, Inc implemented Microsoft 365 as its Collaboration platform. The deployment covers the company’s 81 employees in the United States and is observable on Aware's public website. The implementation provides cloud-hosted email and calendar, real-time messaging and meetings, and centralized document collaboration and intranet-style content.
Microsoft 365 configuration includes Exchange Online, Microsoft Teams, SharePoint, and OneDrive to support unified communications, content management, and file synchronization across the organization. Operational scope emphasizes employee productivity and IT-managed collaboration controls, with governance practices oriented to centralized content libraries, access control, and user-level file sync to standardize collaboration workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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