AXA Belgium Technographics
AXA Belgium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AXA Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 AXA Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AXA Belgium has purchased the following applications: Neocase Self Service for Employee Self Service in 2017, Crem Solutions Spacewell IWMS for Facility Management in 2018, Neocase Employee Document Management for Document Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AXA Belgium is running and its propensity to invest more and deepen its relationship with Neocase Software , Nemetschek Group , Guidewire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AXA Belgium revenues, which have grown to $3.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AXA Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AXA Belgium Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Neocase Software | Legacy | Neocase Self Service | Employee Self Service | HCM | n/a | 2017 | 2017 |
In 2017, AXA Belgium implemented Neocase Self Service, an Employee Self Service application, to build a MyHR self service portal and centralize HR shared services and onboarding functions. The implementation targeted HR process automation and employee document management to standardize request intake and employee lifecycle workflows across the Belgian organization.
The deployment emphasized HR process automation, using BPM capabilities to create more than 165 automated processes, and employee document management EDM for centralized personnel file handling and document workflows. Neocase Self Service was configured to manage onboarding workflows, case routing for HR requests, and document lifecycle tasks, embedding automation and role based access into HR operations.
Integrations were implemented with PeopleSoft and an e signature service to synchronize HR master data and to automate document approval and signature steps. Operational scope focused on HR shared services in Belgium, with the Neocase Self Service portal serving as the front end for employees and HR agents while orchestration occurred between the portal, PeopleSoft, and e signature systems.
Governance changes accompanied the rollout, with process ownership and shared services workflows restructured to leverage BPM driven routing and EDM controls. Outcomes stated in the case study include improved onboarding and streamlined HR operations through the Neocase Self Service implementation, with over 165 automated HR processes instituted to support HR shared services.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nemetschek Group | Legacy | Crem Solutions Spacewell IWMS | Facility Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, AXA Belgium deployed Crem Solutions Spacewell IWMS at its Brussels headquarters to support Facility Management use cases. The implementation targeted workplace and facility management and used the Crem Solutions Spacewell IWMS to centralize space planning, reservations, comfort controls, and cleaning cycle orchestration.
The deployment leveraged Workplace/IWMS modules and IoT integrations, configuring the platform to consume sensor telemetry, enforce desk reservations, and automate service workflows. Approximately 1,850 occupancy sensors connected over LoRa provided real time occupancy mapping and event streams into the IWMS, enabling automated reservation enforcement, HVAC and comfort adjustments, and demand based cleaning schedules.
Integrations centered on a LoRa based occupancy sensor network feeding the Crem Solutions Spacewell IWMS, enabling real time actions from the underlying IWMS engine. Operational coverage was the Brussels headquarters site and the initiative directly impacted facilities, workplace experience, and cleaning operations, standardizing space usage and booking workflows within Facility Management.
Governance was implemented through centralized IWMS orchestration of booking policies, sensor driven triggers, and operational workflows for facilities teams, enabling coordinated response to occupancy events and service requests. The case study records a 0.6 desk to employee ratio and BREEAM certification as documented outcomes of the deployment.
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Insurance Claims Management | ERP Services and Operations |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Neocase Software | Legacy | Neocase Employee Document Management | Document Management | Content Management | n/a | 2017 | 2017 |
In 2017 AXA Belgium implemented Neocase Employee Document Management as part of a Document Management initiative to modernize HR service delivery across Belgium. The deployment targeted HR operations and onboarding workflows, centralizing employee records and introducing structured process orchestration to support hiring, document retention and compliance activities.
The implementation combined Business Process Management and Neocase Employee Document Management capabilities to digitize onboarding and the employee document lifecycle. Configuration included automated workflow orchestration, document capture, indexing, retention rules and role based access controls, and the solution was configured to hand off signed artifacts to a digital e vault and an electronic signature solution to complete end to end document flows.
Operational governance focused on standardized HR workflows and centralized case management for HR teams across Belgium, with process owners assigned to maintain workflow definitions and access policies. By 2024 the environment supported 165 automated HR processes, a signal that the Neocase Employee Document Management and Business Process Management implementation scaled from initial onboarding automation into broader HR service delivery and compliance orchestration.
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2014 | 2015 |
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Treasury Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2017 | 2017 |
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Test Automation Platform | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at AXA Belgium
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AXA Belgium Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AXA Belgium IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AXA Belgium digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AXA Belgium Technographics
AXA Belgium is a Insurance organization based in Belgium,
with around 3000 employees and annual revenues of $3.88 billion.
AXA Belgium operates a diverse technology stack with applications such as
Neocase Self Service, Crem Solutions Spacewell IWMS and Neocase Employee Document Management ,
covering areas like Employee Self Service, Facility Management and Document Management.
AXA Belgium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Neocase Software and Nemetschek Group.
AXA Belgium recently adopted applications including
Dynatrace Ruxit in 2020, DigitalOcean Droplets in 2020 and Auth0 Authentication in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AXA Belgium’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AXA Belgium’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AXA Belgium technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.