AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Axess Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Marketing Automation Marketing Automation CRM n/a 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iET Solutions Legacy iET WorkCenter IT Service Management ITSM Softpoint IT Solutions 2011 2012
In 2011, Axess implemented iET WorkCenter as its IT Service Management platform supplied by iET Solutions, with Softpoint IT Solutions engaged as the implementation partner. Axess is a professional services company headquartered in Austria and deployed the platform to support its global customer support footprint. The deployment concentrated on automating incident handling and supporting customer-facing ticketing and point of sale support operations, with primary functional use cases centered on incident management and computer telephony integration functionality. Use of the iET WorkCenter client is inferred from the implemented iET ITSM platform and the described administrative and configuration requirements, indicating client-side ticket intake and agent console usage. Integrations were implemented with PSIpenta and JIRA along with CTI linkage to enable telephony linked ticket creation, automated ticket routing, and streamlined agent workflows. The integrated environment operated across Axess sites worldwide and covered customer service and support organizations, aligning IT Service Management capabilities with service delivery and support departments. The program moved rapidly from a mid December 2011 order to a January 2012 go live, reflecting a compressed implementation and cutover timeline. Centralized administrative configuration and governance structures were used to coordinate the rollout across sites worldwide, with Softpoint IT Solutions responsible for system implementation and cutover coordination.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon S3 Cloud Storage IaaS n/a 2023 2023
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Axess
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Axess Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Axess Technographics

Axess is a Professional Services organization based in Austria, with around 300 employees and annual revenues of $90.0 million.

Axess operates a diverse technology stack with applications such as Hubspot Marketing Automation, iET WorkCenter and Amazon S3, covering areas like Marketing Automation, IT Service Management and Cloud Storage.

Axess has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, iET Solutions and Amazon Web Services (AWS).

Axess recently adopted applications including Hubspot Marketing Automation in 2023, Amazon S3 in 2023 and Cloudflare CDN in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Axess’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Axess’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Axess technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.