Hatboro, 19040, PA,
United States
Azzur Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Azzur Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Azzur Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Azzur Group has purchased the following applications: Docebo LMS for Learning and Development in 2022, MasterControl Asset Excellence for Enterprise Asset Management in 2023, LiveHelpNow Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Azzur Group is running and its propensity to invest more and deepen its relationship with Docebo , MasterControl , LiveHelpNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Azzur Group revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Azzur Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MasterControl | Legacy | MasterControl Asset Excellence | Enterprise Asset Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Azzur Group implemented calibration and asset management capabilities that are documented in Qualer customer testimonials, and these capabilities are inferred to map to MasterControl Asset Excellence in the Enterprise Asset Management category following Qualer joining MasterControl in March 2025. The narrative aligns the company with MasterControl Asset Excellence while noting the mapping is inferred from the Qualer reference and the subsequent corporate acquisition timeline.
The implementation focuses on calibration management and asset tracking for regulated laboratory client services in the United States, with functional coverage that includes calibration scheduling, asset inventory control, audit trail and documentation capture, and workflow orchestration consistent with Enterprise Asset Management practices. Governance emphasis centers on standardized calibration workflows and configuration controls to reduce errors and improve organization for client services, outcomes explicitly noted in the Qualer-sourced customer reference. MasterControl Asset Excellence is presented here as the enterprise asset management successor to the Qualer deployment, providing the cataloged calibration and asset management capabilities used by Azzur Group.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Audio Video and Web Conferencing | Collaboration |
|
2021 | 2018 |
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Collaboration | Collaboration |
|
2017 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2021 |
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Marketing Analytics | CRM |
|
2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2019 |
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Marketing Automation | CRM |
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2019 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2020 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2017 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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