AI Buyer Insights:

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

Bacancy Technology
Location
601 Brickell Key Drive,
Miami, 33131, FL,
United States
Website
https://www.bacancytechnology.com/
Phone
1 347-441-4161
Artw industry
Professional Services
Employee
Revenue

Bacancy Technology Technographics

Bacancy Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Bacancy Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Bacancy Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Bacancy Technology has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Umbraco CMS for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Bacancy Technology is running and its propensity to invest more and deepen its relationship with Zendesk , Google , CallHippo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Bacancy Technology revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bacancy Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Bacancy Technology Tech Stack and Enterprise Applications

Bacancy Technology AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2018
In 2020, Bacancy Technology implemented Zendesk Chat on its website to provide live conversational support. The deployment uses the Zendesk Chat web widget embedded into public site pages, positioning Zendesk Chat within the Chatbots and Conversational AI application category and enabling real time messaging and proactive visitor engagement. Configuration emphasized chat routing, agent queues, canned responses, and automated chat triggers to align conversations with existing support workflows. Chat transcripts and contextual visitor metadata are captured to support downstream case handling and knowledge capture, consistent with conversational AI and chat operations. Operationally, Zendesk Chat is scoped to customer support and sales functions and is accessed by agents through browser consoles tied to the corporate site. Governance is organized around support process owners who maintain routing rules, escalation paths, and agent coverage policies for the site based chat channel.
Bacancy Technology Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2020
In 2015, Bacancy Technology implemented Google Workspace (Formerly Google G-Suite) as its cloud collaboration and productivity platform. Public site references indicate Bacancy Technology is using Google Workspace on their website, confirming the organization-level adoption of Google Workspace (Formerly Google G-Suite) for Collaboration across core business functions such as email, document collaboration, calendaring, and client communication. This implementation establishes the relationship Bacancy Technology Google Workspace (Formerly Google G-Suite) Collaboration business productivity and collaboration functions. Configuration centered on Google Workspace modules and capabilities including Gmail for enterprise email, Google Drive for file storage and sharing, Google Docs, Sheets and Slides for real-time document collaboration, and Google Calendar for scheduling. Administrative controls were applied through the Google Workspace Admin console to manage users, device policies, sharing permissions, and basic governance workflows, aligning collaboration governance and access controls with organizational policies. The deployment followed a cloud-native SaaS architecture typical of the Collaboration category, consolidating productivity tooling under Google Workspace (Formerly Google G-Suite) to standardize collaboration workflows and administrative oversight.
PBX, VoiP and Phone Systems Collaboration 2023 2023
Bacancy Technology Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Umbraco Legacy Umbraco CMS Web Content Management Content Management n/a 2016 2020
In 2016, Bacancy Technology implemented Umbraco CMS to manage its public website. The deployment uses Umbraco CMS within a Web Content Management context to centralize content authoring, templating, and publishing for the corporate site and digital marketing functions. The implementation was configured to support page composition, media asset management, and workflow driven publishing, with role based access controls to segment editorial responsibilities. Deployment focused on embedding Umbraco CMS into the company website front end and content delivery architecture, enabling marketing and digital teams to own content lifecycle and governance processes.
Bacancy Technology CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2020 2019
Sales Automation, CRM, Sales Engagement CRM 2017 2016
Bacancy Technology IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2015 2021

IT Decision Makers and Key Stakeholders at Bacancy Technology

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Apps Being Evaluated by Bacancy Technology Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bacancy Technology IT executives and key decision makers. This section highlights Bacancy Technology's latest recorded technology evaluations, including FastBots AI for Chatbots and Conversational AI on 2025-07-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bacancy Technology digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-07-29 Bacancy Technology Evaluated FastBots FastBots AI Chatbots and Conversational AI AI-Powered Application
FAQ - APPS RUN THE WORLD Bacancy Technology Technographics
Bacancy Technology is a Professional Services organization based in United States, with around 1000 employees and annual revenues of $100.0 million.
Bacancy Technology operates a diverse technology stack with applications such as Zendesk Chat, Google Workspace (Formerly Google G-Suite) and Umbraco CMS, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Bacancy Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Google and Umbraco.
Bacancy Technology recently adopted applications including CallHippo in 2023, Zendesk Chat in 2020 and Microsoft Clarity in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bacancy Technology’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bacancy Technology’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bacancy Technology technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.