Cleveland, 44128, OH,
United States
Backyard Adventures Technographics
Backyard Adventures Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Backyard Adventures and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Backyard Adventures employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Backyard Adventures has purchased the following applications: Amazon Pay for Payment Processing in 2023, Formilla.com for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Backyard Adventures is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Affirm , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Backyard Adventures revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Backyard Adventures intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Backyard Adventures Tech Stack and Enterprise Applications
Backyard Adventures ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2023 | 2023 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2023 | 2023 |
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Backyard Adventures AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Backyard Adventures implemented Formilla.com as a customer-facing chat solution on its retail website. The deployment uses Formilla.com within the Chatbots and Conversational AI category to support customer service and pre-sales engagement on the e-commerce storefront, linking live chat interactions to online product discovery workflows.
The implementation centers on an embedded web chat widget and automated conversational flows typical of Chatbots and Conversational AI, including real-time live chat escalation, scripted response trees for common product and shipping questions, and lead capture through in-chat forms. Operational coverage is focused on the company website and the customer service function, with configuration oriented to support online shoppers and agents staffing the chat channel. Backyard Adventures Formilla.com Chatbots and Conversational AI integration is implemented as a site-level embed, instrumenting front-end chat interactions for routing to human agents and for capture of contact and inquiry data.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Backyard Adventures Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Backyard Adventures eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Backyard Adventures SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2018 | 2018 |
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Backyard Adventures CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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Backyard Adventures PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Backyard Adventures IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Backyard Adventures CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Backyard Adventures
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Backyard Adventures Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||