AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Balfour+Manson Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
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Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2016 2016
CRM
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Thomson Reuters Elite Legacy Elite Contact Manager CRM Legal CRM CRM n/a 2020 2020 In 2020, Balfour+Manson implemented Elite Contact Manager CRM. The Elite Contact Manager CRM functions as the firm’s Legal CRM and is exposed on their public website to capture inbound enquiries and route initial client intake information. Deployment emphasized persistent contact profiles and contact record normalization to support relationship management across fee earners. Configuration emphasized contact management, relationship tracking, lead routing, and intake workflow automation, capabilities typical of Legal CRM applications. The website integration creates CRM records from web submissions and enforces standardized intake fields to improve data quality and handoff to business development and practice groups. Governance aligned centralized data ownership and intake procedures to ensure consistent routing and record stewardship across the firm.
ERP Services and Operations
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Thomson Reuters Elite Legacy Thomson Reuters Elite Envision Legal Practice Management ERP Services and Operations n/a 2020 2020 In 2020, Balfour+Manson implemented Thomson Reuters Elite Envision as their Legal Practice Management platform. The firm is using Thomson Reuters Elite Envision on their website, reflecting a web-accessible deployment model for practice administration and client-facing access. The implementation leverages core Legal Practice Management capabilities typical of the category, including matter management, time capture and billing, document management and client collaboration workflows. Operational coverage focuses on legal teams and practice support functions such as finance and administration, with configuration aimed at centralizing matter intake and standardizing billing workflows. Governance measures emphasized role based access controls and workflow controls to support consistent practice management processes across the organization.
Legal Practice Management ERP Services and Operations 2020 2020
CyberSecurity
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Secure Email Gateways (SEGs) CyberSecurity 2017 2017
AI-Powered Application
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Speech Recognition AI AI-Powered Application 2020 2020
PaaS
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Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at Balfour+Manson
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Apps Being Evaluated by Balfour+Manson Executives
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FAQ - APPS RUN THE WORLD Balfour+Manson Technographics

Balfour+Manson is a Professional Services organization based in United Kingdom, with around 90 employees and annual revenues of $10.0 million.

Balfour+Manson operates a diverse technology stack with applications such as Rackspace Cloud, Elite Contact Manager CRM and Thomson Reuters Elite Envision, covering areas like Application Hosting and Computing Services, Legal CRM and Legal Practice Management.

Balfour+Manson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rackspace Technology and Thomson Reuters Elite.

Balfour+Manson recently adopted applications including Elite Contact Manager CRM in 2020, Thomson Reuters Elite Envision in 2020 and SOS Legal Practice Management in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Balfour+Manson’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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