Edinburgh, EH2 1LS,
United Kingdom
Balfour+Manson Technographics
Balfour+Manson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Balfour+Manson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Balfour+Manson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Balfour+Manson has purchased the following applications: Thomson Reuters Elite Envision for Legal Practice Management in 2020, BigHand Dictation and Speech Recognition for Speech Recognition AI in 2020, Elite Contact Manager CRM for Legal CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Balfour+Manson is running and its propensity to invest more and deepen its relationship with Thomson Reuters Elite , SOS Legal , BigHand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Balfour+Manson revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Balfour+Manson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Balfour+Manson Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thomson Reuters Elite | Legacy | Thomson Reuters Elite Envision | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Balfour+Manson implemented Thomson Reuters Elite Envision as their Legal Practice Management platform. The firm is using Thomson Reuters Elite Envision on their website, reflecting a web-accessible deployment model for practice administration and client-facing access.
The implementation leverages core Legal Practice Management capabilities typical of the category, including matter management, time capture and billing, document management and client collaboration workflows. Operational coverage focuses on legal teams and practice support functions such as finance and administration, with configuration aimed at centralizing matter intake and standardizing billing workflows. Governance measures emphasized role based access controls and workflow controls to support consistent practice management processes across the organization.
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BigHand | Legacy | BigHand Dictation and Speech Recognition | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Balfour+Manson implemented BigHand Dictation and Speech Recognition, deploying the vendor's Speech Recognition AI capability on its website to enable direct dictation capture for legal documentation workflows. The deployment focuses on browser based recording and secure upload of audio from fee earners, enabling remote capture into the firm environment for transcription and downstream document generation.
BigHand Dictation and Speech Recognition was configured to provide core dictation capture and speech to text transcription, along with administrative controls for user provisioning and role based access. The application configuration emphasized transcript delivery to a central review queue and configurable workflow routing to editorial staff, reflecting standard Speech Recognition AI functional modules such as automated transcription, timestamping, and workflow orchestration.
Operational coverage extended across the firm as a web hosted entry point for fee earners and support staff, with centralized administration governing user roles, template configuration, and transcription quality control. Rollout emphasized staged onboarding and configuration of firm specific routing rules to align with legal document production processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thomson Reuters Elite | Legacy | Elite Contact Manager CRM | Legal CRM | CRM | n/a | 2020 | 2020 |
In 2020, Balfour+Manson implemented Elite Contact Manager CRM. The Elite Contact Manager CRM functions as the firm’s Legal CRM and is exposed on their public website to capture inbound enquiries and route initial client intake information. Deployment emphasized persistent contact profiles and contact record normalization to support relationship management across fee earners.
Configuration emphasized contact management, relationship tracking, lead routing, and intake workflow automation, capabilities typical of Legal CRM applications. The website integration creates CRM records from web submissions and enforces standardized intake fields to improve data quality and handoff to business development and practice groups. Governance aligned centralized data ownership and intake procedures to ensure consistent routing and record stewardship across the firm.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Balfour+Manson
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Apps Being Evaluated by Balfour+Manson Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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