AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Balfour+Manson Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Thomson Reuters Elite Legacy Thomson Reuters Elite Envision Legal Practice Management ERP Services and Operations n/a 2020 2020
In 2020, Balfour+Manson implemented Thomson Reuters Elite Envision as their Legal Practice Management platform. The firm is using Thomson Reuters Elite Envision on their website, reflecting a web-accessible deployment model for practice administration and client-facing access. The implementation leverages core Legal Practice Management capabilities typical of the category, including matter management, time capture and billing, document management and client collaboration workflows. Operational coverage focuses on legal teams and practice support functions such as finance and administration, with configuration aimed at centralizing matter intake and standardizing billing workflows. Governance measures emphasized role based access controls and workflow controls to support consistent practice management processes across the organization.
Legal Practice Management ERP Services and Operations 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BigHand Legacy BigHand Dictation and Speech Recognition Speech Recognition AI AI-Powered Application n/a 2020 2020
In 2020, Balfour+Manson implemented BigHand Dictation and Speech Recognition, deploying the vendor's Speech Recognition AI capability on its website to enable direct dictation capture for legal documentation workflows. The deployment focuses on browser based recording and secure upload of audio from fee earners, enabling remote capture into the firm environment for transcription and downstream document generation. BigHand Dictation and Speech Recognition was configured to provide core dictation capture and speech to text transcription, along with administrative controls for user provisioning and role based access. The application configuration emphasized transcript delivery to a central review queue and configurable workflow routing to editorial staff, reflecting standard Speech Recognition AI functional modules such as automated transcription, timestamping, and workflow orchestration. Operational coverage extended across the firm as a web hosted entry point for fee earners and support staff, with centralized administration governing user roles, template configuration, and transcription quality control. Rollout emphasized staged onboarding and configuration of firm specific routing rules to align with legal document production processes.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Thomson Reuters Elite Legacy Elite Contact Manager CRM Legal CRM CRM n/a 2020 2020
In 2020, Balfour+Manson implemented Elite Contact Manager CRM. The Elite Contact Manager CRM functions as the firm’s Legal CRM and is exposed on their public website to capture inbound enquiries and route initial client intake information. Deployment emphasized persistent contact profiles and contact record normalization to support relationship management across fee earners. Configuration emphasized contact management, relationship tracking, lead routing, and intake workflow automation, capabilities typical of Legal CRM applications. The website integration creates CRM records from web submissions and enforces standardized intake fields to improve data quality and handoff to business development and practice groups. Governance aligned centralized data ownership and intake procedures to ensure consistent routing and record stewardship across the firm.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Balfour+Manson

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Balfour+Manson Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Balfour+Manson IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Balfour+Manson digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Balfour+Manson Technographics
Balfour+Manson is a Professional Services organization based in United Kingdom, with around 90 employees and annual revenues of $10.0 million.
Balfour+Manson operates a diverse technology stack with applications such as Thomson Reuters Elite Envision, BigHand Dictation and Speech Recognition and Elite Contact Manager CRM, covering areas like Legal Practice Management, Speech Recognition AI and Legal CRM.
Balfour+Manson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Thomson Reuters Elite and BigHand.
Balfour+Manson recently adopted applications including Thomson Reuters Elite Envision in 2020, SOS Legal Practice Management in 2020 and BigHand Dictation and Speech Recognition in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Balfour+Manson’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Balfour+Manson’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Balfour+Manson technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.