Baltimore Aircoil Company
7600 Dorsey Run Rd,
Jessup, 20794-9328, MD,
United States
Jessup, 20794-9328, MD,
United States
1 410-799-6200
Manufacturing
Baltimore Aircoil Company Technographics
Baltimore Aircoil Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baltimore Aircoil Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1021 Baltimore Aircoil Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baltimore Aircoil Company has purchased the following applications: LiveAdmins Live Chat for Chatbots and Conversational AI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baltimore Aircoil Company is running and its propensity to invest more and deepen its relationship with LiveAdmins , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baltimore Aircoil Company revenues, which have grown to $435.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baltimore Aircoil Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baltimore Aircoil Company Tech Stack and Enterprise Applications
Baltimore Aircoil Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveAdmins | Legacy | LiveAdmins Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Baltimore Aircoil Company deployed LiveAdmins Live Chat on its public website and adopted Chatbots and Conversational AI to add real-time web engagement capabilities. The implementation uses a website-embedded LiveAdmins Live Chat widget to provide live text interactions, initial automated messaging, session routing, and conversational lead capture aligned with Chatbots and Conversational AI workflows. The deployment operates in the browser to enable operator handoff and transcript capture for inbound visitor conversations.
The LiveAdmins Live Chat configuration is managed through the vendor console and is instrumented on site pages for monitoring, scripted responses, and session reporting, supporting customer service and sales contact workflows. Operational ownership is aligned to digital channels and customer support, with standardized chat routing, canned responses, and escalation rules to govern inbound web conversations. Governance concentrates on response scripts, operator escalation procedures, and retention of chat transcripts for downstream follow up.
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Baltimore Aircoil Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Baltimore Aircoil Company deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is explicitly embedded on the Baltimore Aircoil website to enable external-facing meeting access and browser-based join flows.
The Cisco Webex Meetings implementation includes standard conferencing capabilities such as multi-party audio, HD video, screen sharing, meeting recording, and scheduled meeting orchestration. The deployment leverages browser-based join workflows and meeting templates consistent with Audio Video and Web Conferencing functional patterns.
The website integration surfaces Cisco Webex Meetings for customer engagement, remote sales demonstrations, and external collaboration with suppliers and partners. Operational coverage is centered on corporate communications, sales enablement, and technical support workflows, with IT-managed configuration of meeting templates, access controls, and authentication settings to standardize usage.
Cisco Webex Meetings is referenced by full name throughout the deployment and functions as the primary Audio Video and Web Conferencing layer on the public site, enabling immediate join and scheduling capabilities for internal and external stakeholders.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Baltimore Aircoil Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Baltimore Aircoil Company deployed DocuSign eSignature as a Digital Signing solution on its public website. Baltimore Aircoil Company implemented DocuSign eSignature to enable electronic signature capture and web-based document execution, providing a Digital Signing capability directly in customer and partner facing workflows on the site.
The implementation is delivered via the cloud SaaS DocuSign eSignature platform and is surfaced on the website as an embedded signing experience, leveraging in-browser signing ceremony, user authentication options, and the platform audit trail and tamper-evident reporting that are core to the Digital Signing category. Functional capabilities in use include electronic signature capture, signing workflow orchestration, and persistent audit records, which support document acceptance and execution without paper.
Operationally the deployment focuses on web-initiated signature flows, centralizing signature capture on the public site so document execution is completed online. Governance aligns with standard e-signature controls and auditability inherent to DocuSign eSignature, supporting consistent signing workflows and compliance-ready records for customer and transactional documents.
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Digital Signing | Content Management |
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2019 | 2019 |
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Baltimore Aircoil Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Baltimore Aircoil Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Baltimore Aircoil Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Baltimore Aircoil Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Baltimore Aircoil Company
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Apps Being Evaluated by Baltimore Aircoil Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baltimore Aircoil Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baltimore Aircoil Company digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Baltimore Aircoil Company Technographics
Baltimore Aircoil Company is a Manufacturing organization based in United States,
with around 1021 employees and annual revenues of $435.0 million.
Baltimore Aircoil Company operates a diverse technology stack with applications such as
LiveAdmins Live Chat, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Baltimore Aircoil Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveAdmins, Cisco Systems and DocuSign.
Baltimore Aircoil Company recently adopted applications including
LiveAdmins Live Chat in 2022, Slack Connect in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baltimore Aircoil Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baltimore Aircoil Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baltimore Aircoil Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.