Draper, 84020, UT,
United States
BambooHR Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BambooHR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 BambooHR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BambooHR has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, BambooHR ATS for Applicant Tracking System in 2009, TeamSupport SnapEngage for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BambooHR is running and its propensity to invest more and deepen its relationship with Oracle , Zuora , Avalara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BambooHR revenues, which have grown to $160.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BambooHR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, BambooHR implemented Oracle NetSuite ERP to centralize payroll accounting and general ledger controls within its ERP Financial footprint. The implementation supported payroll processing patterns at BambooHR, including semi monthly and biweekly payrolls for more than 1,000 employees across over 30 US states, aligning HR and finance for a Professional Services firm of approximately 1,300 employees.
Oracle NetSuite ERP was configured to capture and post payroll GL journal entries, manage payroll accounting workflows, and accrue annual bonuses. Configuration activities focused on mapping payroll result feeds to the NetSuite chart of accounts, establishing recurring accrual schedules for bonus liabilities, and formalizing final check processing and statutory withholding rules for multi state compliance.
Operational integrations included audit and reconciliation processes between the BambooHR HRIS and ADP Workforce Now payroll engine, with completed payrolls producing journal entries that were booked into Oracle NetSuite ERP. The payroll function coordinated with an external vendor to execute payments for employees in Israel and established procedures to obtain State Unemployment IDs and state tax registrations when onboarding new states.
Governance emphasized cross functional reconciliation between HR and finance, standardized journal entry posting practices in NetSuite, and disciplined payroll to accounting handoffs to support year end W2 preparation. The work centralized payroll accounting and tax compliance workflows within Oracle NetSuite ERP and reinforced ERP Financial controls across payroll and finance operations.
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Subscription and Recurring Billing | ERP Financial Management |
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2015 | 2015 |
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Tax Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BambooHR | Legacy | BambooHR ATS | Applicant Tracking System | HCM | n/a | 2009 | 2009 |
In 2009, BambooHR implemented BambooHR ATS as its Applicant Tracking System and embedded the application on its public career site. The deployment centralizes candidate intake to support Talent Acquisition and recruiting operations within HR.
Configuration emphasizes career site integration and applicant flow orchestration, covering job requisition posting, candidate application capture, resume parsing, candidate tracking, interview scheduling and recruiter dashboarding, reflecting standard Applicant Tracking System functionality. BambooHR ATS was configured to centralize candidate records and application forms on the corporate website, supporting recruiter and hiring manager workflows, with role-based permissions for hiring activity and candidate privacy handling.
Operational ownership sits with HR and recruiting teams who manage requisition lifecycle and candidate selection workflows within BambooHR ATS. Governance focuses on workflow definitions, access controls and career site content management to maintain consistent hiring processes and internal recruiting coordination.
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Applicant Tracking System | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Experience, Employee Engagement | HCM |
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2020 | 2024 |
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Employee Self Service | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Time Clock (Hardware) | HCM |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, BambooHR implemented TeamSupport SnapEngage on its public website to add a customer-facing Chatbots and Conversational AI capability. The deployment provided an embedded conversational entry point for inbound customer and prospect interactions for the United States professional services vendor with approximately 1,300 employees.
TeamSupport SnapEngage was configured as an on-site chat widget and conversational routing layer, using pre-chat qualification fields, canned responses, automated message flows, and agent queue configuration consistent with Chatbots and Conversational AI functional patterns. The implementation emphasized automated triage and automated-to-human handoff workflows to streamline first-contact routing and agent response handling.
The chat instance was instrumented into web-based support intake and sales inquiry workflows, with chat transcripts and ticket handoffs directed into BambooHR internal support processes. Operational coverage focused on web customer support, product inquiries, and lead qualification across the corporate website.
Governance centered on web-first rollout practices, chat triage and escalation procedures, and standardized response templates and routing rules to manage conversational consistency. Ongoing administration included tuning conversational flows and maintaining pre-chat qualification fields to keep routing and agent assignment aligned with support SLAs.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation, Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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